auto dealer in black and red logo
MenuMENU
SearchSEARCH

CarMax’s Bad Q3 Results Drag Down Industry

Used-car retailer grapples with waning demand in face of economic challenges.

December 22, 2022
CarMax’s Bad Q3 Results Drag Down Industry

Rising inflation and interest rates are eating into consumer demand and making it hard for used-car retailers to offload vehicles at or above the rates they bought them for.

IMAGE: Getty Images/acilo

1 min to read


CarMax joined Carvana in taking a financial hit over the shifting used-car market as it reported a massive third-quarter profit fall.

The Virginia-based used-car retailer’s sales and earnings missed Wall Street's conservative expectations, its profit dropping 86% year-over-year.

CarMax shares fell up to 12%, pulling down the automotive industry with it, including carmakers General Motors and Ford.

The used-car market has recently started to suffer after a boon in sales in the pandemic era due to limited new-car inventories resulting from supply-chain shortages that sent sticker prices soaring. Used-car prices themselves rose to the point that some models’ value appreciated and they sold for more than their MSRP when new.

Now rising inflation and interest rates are eating into consumer demand and making it hard for used-car retailers to offload vehicles at or above the rates they bought them for.

CarMax President and CEO Bill Nash said in a press release on its third-quarter results that, “In response to the ongoing pressures across the used car industry, we have taken deliberate steps to support our business for both the near-term and the long-term. We are managing our business prudently, and prioritizing initiatives that reduce costs, unlock operating efficiencies, profitably grow market share and create better experiences for our associates and customers.”

READ MORE: CarMax Retools Approach After Disappointing Q2

More Dealer Ops

hands making protective frame over red car, Risk Reality Check, Be Proactive, Auto Dealer Today logo
DigitalApril 1, 2026

Managing Risk Effectively Through Changing Times

The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.

Read More →
Car key, stacks of coins, and a paper car cutout with AutoPayPlus logo, representing auto financing, loan terms, and vehicle affordability trends.
Dealer Opsby StaffMarch 31, 2026

Survey Reveals What Won't Fix What's Breaking Car Sales

AutoPayPlus says extra-long auto loans are trapping consumers and threatening the dealer trade-in cycle, and that the industry is leveraging the wrong tools to combat high MSRPs.

Read More →
Headshots of two male executives
Dealer Opsby StaffMarch 24, 2026

IA American Appoints Two Execs

Senior vice presidents of the company's agent and dealer channels chosen to support general agents and help auto dealers with sales and performance.

Read More →
Ad Loading...
Dealer Opsby StaffSeptember 8, 2025

Cox Automotive Acquires Inspection Firm

Full ownership of Alliance Inspection Management, or AiM, meant to unlock growth for Manheim inspection capabilities

Read More →
Dealer Opsby StaffAugust 26, 2025

Assurant Expands Partnership With Holman

Extended collaboration delivers training, products and performance development to 30 newly acquired Holman dealerships

Read More →
Dealer Opsby Hannah MitchellAugust 26, 2025

Franchises, Throughput Down in First Half

A handful of states see franchise growth through June, while EV sales per store boost overall business in U.S.

Read More →
Ad Loading...
SalesAugust 25, 2025

How to Build a High-Performance Sales and F&I Team

Performance and profits start with people chosen and led the right way.

Read More →
Dealer Opsby Hannah MitchellAugust 19, 2025

Buy-Sells Up in Q2

Kerrigan metrics show there’s plenty of demand, though many sellers are waiting to pull the trigger.

Read More →
Graphic for July 15, 2025 webinar “Driving Directions to Your Secure Auto Destination,” listing vehicle theft, vandalism, insurance losses, and other security risks with a laptop meeting image.
Dealer Opsby StaffAugust 14, 2025

Webinar Gives Driving Directions for Vehicle Security

Free on-demand session shares solutions for securing vehicle storage and parking facilities.

Read More →
Ad Loading...
Dealer Opsby Hannah MitchellAugust 7, 2025

Own Your Missteps

We all mess up from time to time, but it’s how we address the mistakes that really matters.

Read More →