The Reynolds and Reynolds Co. announced opportunities for guests of the Reynolds Retail Summit: Amplify 2023. Demonstrations of several new tools debuting at the two-day event headline its push for innovative ways dealerships can approach retailing. The summit will be at Indianapolis Motor Speedway Sept. 25 and 26 and is open to all dealership professionals, regardless of dealer management system as Reynolds promotes collaboration, discovery and growth of retail automotive.
AutoVision is one of the tools to be unveiled at the summit. It brings together four key areas when retailing a used vehicle: acquisition, reconditioning, inventory management, and merchandising. AutoVision can adjust to market changes in real time and provide true in-market comparables, giving dealerships more accurate data to make pricing decisions, manage inventory, and merchandise effectively.
Since acquiring AutoVision in June, Reynolds has pushed to build the product into the Reynolds Retail Management System. As a result, summit attendees will have a chance to see the technology ahead of its full release next year and sign up for early access.
“The anticipation around the work we’ve accomplished is palpable and motivating,” said AutoVision President AJ McGowan. “We couldn’t be more eager to get the world’s first truly unified DMS-based solution into dealers’ hands.”
Reynolds is also featuring Service Snap 2.0, a brand-new video- and picture-capturing tool for service professionals, released for advanced service. Attendees will get to see and try Service Snap 2.0 for themselves. The tool enhances the user experience with a fresh user interface and enhanced performance. Service customers will experience increased audio quality, with built-in noise cancellation. When they view videos through eApproval, they’ll have automatic closed-captioning support. Service Snap 2.0 also allows technicians to take multiple pictures without having to stop a recording.
“When it comes to connecting to service customers and getting buy-in on repairs, seeing is believing,” said Jason Sideris, Reynolds vice president of fixed operations product management. “The more professional the video looks and sounds, the more effective it will be as a selling tool. And with the training provided at the summit, we’re showing how to make those videos quickly and easily.”
A take-home demonstration to train technicians on how to leverage pictures and videos effectively will be available to summit guests.
Other tools making their debut at the summit include digital sales tools for after-market products in the finance-and-insurance office. Built into the docuPAD system, the tools can help F&I managers capitalize on Reynolds’ recent acquisition of American Guardian Warranty Services, a provider of vehicle service contracts, limited warranties and other F&I products and services.
Guests will also have access to workshops featuring industry experts. Brian Pasch will break down how to use a customer data platform, and Don Graff, president of Don Graff Automotive, will tackle employee retention with a primer on building an effective and lasting staff. The full workshop itinerary can be found here.
“Sharing best practices and identifying missed opportunities through collaboration and discovery moves automotive retailing forward and leads to growth for everyone,” said Reynolds President Chris Walsh.