Event Space
The size and scope of Industry Summit continues to change with time and the demands of the market.
Planning is well underway for Industry Summit 2014, which will be held in September at Paris Las Vegas. On behalf of myself and the staff, speakers and sponsors who make the event possible, I invite you to join us, and I want to give you a glimpse behind the scenes of this important show.
Many of you have been with us since Industry Summit’s earliest incarnation, the F&I Conference and Expo, which is fast approaching its 15th year. Much like the launch of F&I and Showroom magazine several years prior, the F&I Conference filled a gap in our industry. Dealer development, while not unheard of, was not the hot topic it is today. The same could be said of subprime sales and finance. While we were building the F&I Conference, Greg Goebel and his team were working just as hard to establish the Special Finance Conference as a must-attend event. Four years ago, we joined forces, and Industry Summit was born.
Today, the industry continues to evolve, and Industry Summit along with it. In addition to educational tracks for F&I and Special Finance, this year’s event will include Used Vehicle Retailing, Dealership Sales & Technology and P&A Leadership Summit.
Dealership Sales & Technology is an excellent example of our ceaseless efforts to meet the needs of our attendees. Yes, we realize there are other conferences you can attend to learn the latest strategies for digital marketing and Internet sales. But they don’t take place alongside sessions that tackle nearly every other aspect of your operation, and they don’t attract the luminaries we will host in September.
You will hear from former Consumer Financial Protection Bureau (CFPB) official Rick Hackett, who has graciously agreed to face a potentially hostile crowd and explain the agency’s position on automotive retail and finance. Capital One Auto Finance’s Steve Braskamp will lend insight on the strategies and goals of one of the industry’s largest and most active lending partners. Our own Jim Ziegler will be on hand to rally the gathered throng and meet with dealers and managers one-on-one.
For those dealers who have been with us from the outset, the new tracks, sessions and speakers are an added bonus. Many have remarked upon our ever-growing curriculum and exhibit hall. But they are not overwhelmed, I assure you, and neither are the agents and industry executives who attend Industry Summit to meet with their dealer partners.
For all these reasons and more, I hope you will join us for this year’s event. If history is any guide, there will never be another one like it.
More Dealer Ops

Dealer Debrief: Defection Data & EV Updates
In this week's debrief, host Lauren Lawrence discusses how to use defection data to your advantage and the latest on EV sales and charging infrastructure.
Read More →
How Defection Data is Bridging the Dealership Conversion Gap
Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.
Read More →
Dealer Debrief: Where are you losing customers?
In this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.
Read More →
Dealer Debrief: Improving Your Inventory Management
In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.
Read More →
Ladies and Gentlemen, This Is a Dealership: Why the Fundamentals Still Decide Who Wins
A teaching moment by a legendary football coach happens to apply perfectly in the auto retail space. Learn what it is and how to use it to your store’s advantage.
Read More →
What Market Timing Mistakes Mean for Your Reinsurance Program
When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.
Read More →
Dealer Ads and the FTC
The agency has made it clear in recent enforcement actions and warnings, in auto retail and other industries, that advertised prices must include all nonoptional costs to the consumer.
Read More →
Used Autos Supply Dwindles
The March shopping surge, despite high prices, cut into inventory by the most since the thick of the pandemic, Cox Automotive analysts calculated.
Read More →
Managing Risk Effectively Through Changing Times
The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.
Read More →
Survey Reveals What Won't Fix What's Breaking Car Sales
AutoPayPlus says extra-long auto loans are trapping consumers and threatening the dealer trade-in cycle, and that the industry is leveraging the wrong tools to combat high MSRPs.
Read More →
