Articles

Dealer Ops•by David Gesualdo•October 7, 2014

Show Stopper

Education meets entertainment value at Industry Summit.

Dealer Ops•by Kelsey Nolan•September 1, 2014

Sales Professional of the Month: Justin Hart

Take a look at this month's Sales Professional of the Month. If you know of a sales pro who deserves some recognition, let us know by clicking on the link at the end of the article.

Dealer Ops•by Jason Heard•September 1, 2014

Questions Are the Answer

Quality questions yield positive answers, useful information and closed deals.

Dealer Ops•by Tom Hudson•September 1, 2014

Man Bites Dog

The courts sided with a New Jersey dealership in its suit against a customer whose soon-to-be-ex-wife turned out to be the co-owner of his trade-in.

Dealer Ops•by Stephane Babcock•September 1, 2014

Highline Concepts

Three new vehicles from luxury marques were designed to push the boundaries of sustainability, power and style.

Dealer Ops•by Harlene Doane•September 1, 2014

Stop Punishing Your Staff!

Sentencing your sales staff to an afternoon in front of the TV or computer is no way to motivate them.

Dealer Ops•by Greg Goebel•September 1, 2014

Stop the Presses!

A recent front-page article spins the facts to make the auto finance industry and dealers look bad.

Dealer Ops•by Brent Tally•September 1, 2014

5 Ways to Redefine the Customer Experience

Facilities expert shares five design trends that are driving sales and service at dealerships nationwide.

Dealer Ops•Cover Story•by Paul Potratz•September 1, 2014

Service With a Smile

Don Boyle brings his lifelong passion for fixed ops to the Scott Family of Dealerships.

Dealer Ops•by Toni McQuilken•September 1, 2014

Contraceptive Controversy

Randy Reed was one of a number of business owners who opposed an order to provide coverage for the ‘morning after’ pill, and his side prevailed in a recent Supreme Court decision.

Prev Next