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Dealers represent all the best aspects of doing business in an age in which customer service is paramount to success.
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F&I pro shares three foolproof strategies for plumbing the depths of production and customer service.
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A recent court decision saved a creditor from charges of violating the Fair Credit Reporting Act, but the case could compel dealers to rethink their criteria for pulling credit reports.
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The 1970s melded science fiction and the mythology of the flying car into a rare breed of concept vehicles.
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Check out four products and services that were designed to benefit dealers and customers.
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The adventures (and misadventures) of two BDC teams prove that, when it comes to structure and process, one size does not fit all.
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Your DMS is an often-overlooked asset in your quest to protect your data — and profits.
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Dealers who wish to meet the $1,400 PRU benchmark must be willing to invest time and money in people, preparation and product knowledge.
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The FTC’s probe of biweekly payment programs was limited in scope and consequence, but it could be a harbinger of further concerns over F&I products and dealer markup.
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Friends and colleagues pay tribute to a titan of the automotive press.
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