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Just One More Thing ...
Don’t let your compliance officer off the hook without an ironclad checklist of all the rules and regulations surrounding dealer advertising.
Your Daily Operations Magazine
Your Daily Operations Magazine
Don’t let your compliance officer off the hook without an ironclad checklist of all the rules and regulations surrounding dealer advertising.
Build a foundation of returning sales and service customers that will withstand any downturn. Operations expert lists the five simple strategies you need to get the job done.
The dealer who chaired Volkswagen’s U.S. advisory council through the Dieselgate scandal says his experience reinforced the need to communicate with speed, influence with information, and seize leadership moments.
Unleash the power of your CRM by building your sales and marketing initiatives around clean customer data. Data quality expert walks you through the assessment, prevention, and remediation phases.
An expansion of anti-harassment training requirements that apply to auto dealers and other business owners in the Golden State will inevitably lead to new standards nationwide.
Whether your dealership is big, small, profitable or unprofitable, it’s time to take a fresh look at how you’re measuring success.
Are you pulling in too much fixed ops revenue? Dealer consultant shares five proven methods for insulting customers, improperly documenting and addressing their concerns, and discouraging repeat visits.
A North Dakota car buyer prevailed in a recent case involving loan (or ‘acquisition’) fees that reached the state supreme court, where the dealer was found to have failed to properly disclose the charge.
A slow start to the spring selling season could get a much-needed boost this weekend. Expert offers a three-point list to help you claim your fair share of the Memorial Day market.
Former dealer is convinced that miles mean money for dealers in the shared economy, where a large and growing customer base of ride-hail drivers is poised to add incremental income to idle units and offer new opportunities for sales.