Articles

Awards•by Hannah Mitchell•March 19, 2025

Hall of Heart

2025 F&I Hall of Fame inductees focus on the segment’s service to customers – and others.

Dealer Ops•by Hannah Mitchell•January 23, 2025

A Mirage or an Opportunity?

With the new-car dream narrowing, dealers can still help budget-bound consumers.

Dealer Ops•by Len Short•January 15, 2025

Carryover Rate Important for Auto Retailers

Understanding how it plays into inventory risk management is an important consideration.

Digital•by Karl Falk•January 1, 2025

Safeguarding Customer Data

Encryption serves a critical role in automotive retail today.

Compliance•by Staff•December 24, 2024

Trump 2.0 and Retail Automotive

Administration’s plans should generally bode well for the industry.

Fixed Ops•by Sam Abergel•December 17, 2024

Fine-Tuning the Parts and Service Operation

Driving profitability for any dealership can be greatly augmented by tweaking these fixed operations.

Dealer Ops•by Brandin Wilkinson•November 27, 2024

Six Powerful Questions

Take the time to answer these and lay the groundwork for a successful year-end.

Awards•by Staff•November 14, 2024

Dealers' Choice Awards Spotlight: ECP Inc.

ECP Inc. was recognized in the 2024 Dealers' Choice Awards for a diamond award in the Appearance Protection category; and a gold award in the F&I Ancillary Products category.

Dealer Ops•by Hannah Mitchell•October 14, 2024

Autumn Analysis

Consider taking the change of the seasons as a cue to evaluate some key operational aspects of the dealership.

Dealer Ops•by Hannah Mitchell•September 19, 2024

Sunny Side Up

Many dealers are going green – both environmentally and cash-wise – by powering their stores with solar-generated electricity.

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