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Complianceby Penelope BellJanuary 5, 2022

Is Your Dealer Playbook Compliant?

Let’s review the important parts to an effective menu process, a component of the dealer’s playbook.

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Dealer Opsby Rick TudorJanuary 3, 2022

Higher Profits Through Used Vehicle Sales

Dealers are investing in older, used, high-mileage inventory, and they are also retaining vehicles taken on trade which would have previously gone to auction.

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Complianceby Angelica JeffreysDecember 29, 2021

Taking a Multi-Tiered Approach to Fight the Growing Ways Fraudsters Operate

Businesses involved in the automotive industry are realizing there is no single-source tactic to fraud prevention and are taking important steps to cover all possible bases to thwart the rising threat of fraudulent activity.

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Complianceby Ronnie WendtDecember 27, 2021

Focus on Fraud

Point Predictive reports lenders saw record levels of fraud in the past year. Learn how to spot the red flags of fraud to reduce its affects.

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Dealer Opsby Ronnie WendtDecember 22, 2021

Happy Employees Leads to Happy Customers

Hendrick Automotive Group takes good care of its people to ensure they take good care of its customers.

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Digitalby Erica DanfordDecember 21, 2021

8 Ways Small Dealers Can Compete With Big Franchises

The digitization of the auto retail and finance industry has helped level the playing field for dealers who are willing to invest in new tools — no matter your size or location.

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Dealer Opsby Danielle CumbeeDecember 20, 2021

Knock, Knock. Who’s There? Your Winning Sales Strategy

If you take the time and effort to practice the required skills, which are applicable to both cold-calling and referral selling, you will be prepared for any situation and excel at uncovering opportunities regardless of where they lie.

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Dealer Opsby StaffDecember 16, 2021

Michigan Spending Bill Earmarks Money for Detroit Auto Show

State legislators expect to pass a $795 million spending bill, containing a $9 million onetime grant for the North American International Auto Show (NAIS).

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Fixed Opsby Lauren DonalsonDecember 16, 2021

Data Show Dealer Sales Activity Healthier When Ad Budgets Remain Intact

Even if new vehicle inventories remain lower than average, it’s important to promote other avenues to build revenue so that customers remain loyal when inventories eventually return to more normal levels.

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Awardsby StaffDecember 15, 2021

THE VOTES ARE IN: MEET YOUR 2021 DCA HONOREES

For 17 years, the Dealers’ Choice Awards program has recognized the industry’s best vendors, suppliers, and finance partners by asking dealers and dealership personnel to complete a 42-category online survey. Dealers’ Choice Awards are not easy to come by and this year’s awards recognized 80 companies.

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