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Digital•by Erica Danford•December 21, 2021

8 Ways Small Dealers Can Compete With Big Franchises

The digitization of the auto retail and finance industry has helped level the playing field for dealers who are willing to invest in new tools — no matter your size or location.

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Dealer Ops•by Danielle Cumbee•December 20, 2021

Knock, Knock. Who’s There? Your Winning Sales Strategy

If you take the time and effort to practice the required skills, which are applicable to both cold-calling and referral selling, you will be prepared for any situation and excel at uncovering opportunities regardless of where they lie.

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Dealer Ops•by Staff•December 16, 2021

Michigan Spending Bill Earmarks Money for Detroit Auto Show

State legislators expect to pass a $795 million spending bill, containing a $9 million onetime grant for the North American International Auto Show (NAIS).

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Fixed Ops•by Lauren Donalson•December 16, 2021

Data Show Dealer Sales Activity Healthier When Ad Budgets Remain Intact

Even if new vehicle inventories remain lower than average, it’s important to promote other avenues to build revenue so that customers remain loyal when inventories eventually return to more normal levels.

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Awards•by Staff•December 15, 2021

THE VOTES ARE IN: MEET YOUR 2021 DCA HONOREES

For 17 years, the Dealers’ Choice Awards program has recognized the industry’s best vendors, suppliers, and finance partners by asking dealers and dealership personnel to complete a 42-category online survey. Dealers’ Choice Awards are not easy to come by and this year’s awards recognized 80 companies.

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Fixed Ops•by Kyle Rauzi•December 15, 2021

How to Perfectly Manage Your Cash Flow in the Auto Industry

The "this is the way we've always done it" mindset infects every industry, and auto dealerships are not immune. Using PO systems and getting rid of checks is not a new idea, but it's been surprisingly slow to catch on.

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Dealer Ops•by Wei Fan•December 14, 2021

Residual Value Risk Transitioning to Electric Vehicles — Will History Repeat Itself?

The transition to EVs is not a matter of if, but a matter of when, and the industry must pay attention to the impacts of the potentially imminent and rapid transition from ICE vehicles to EVs.

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Digital•by Christina Wofford •December 7, 2021

Top 7 Ways Dealers Can Turbocharge Their Used Car Inventory

Dealers who build a used inventory strategy can now use it as a backbone of their success moving forward.

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Compliance•by Frank McKenna•December 7, 2021

Fraud Against Car Dealers Has Never Been More Prevalent

These scams and schemes could impact any dealership’s profits and put their reputations with lenders on the line.

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Dealer Ops•by Ronnie Wendt•December 1, 2021

Protect Your Reputation to Beat Your Competition

One of the greatest factors influencing the ability to attract new customers rests in managing customer reviews.

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