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Technical Issue

For better or for worse, the proliferation of technology and data is effecting sweeping changes throughout the auto industry.

Article

Let’s Ask Joe

Let’s Ask Joe

Joe St. John may be the newest F&I trainer at Industry Summit, but he has a long history in the car business and some strong opinions about the future of the F&I office.

Article

Solving the CFPB Problem

Solving the CFPB Problem

The man who has led the NADA’s regulatory advocacy efforts since 2006 believes the tide may be turning in the CFPB’s attack on dealer participation.

Article

The Great Defender

NADA Chairman Bill Fox’s ascendance to dealership and association leadership was largely...

New York dealer Bill Fox brings experience, passion, humility and unwavering support for the franchised dealer model to his role as 2015 NADA chairman.

Article

Can I Be Direct?

Can I Be Direct?

Crafting a winning direct mail marketing campaign in the Digital Age requires a clear, concise message that drives car buyers to your website.

Article

Duty Calls

GSM offers pointed advice for selecting your compliance officer and putting them to work.

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