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When dealers embrace an open and flexible purchase process, they open the opportunity to deliver a very Apple-like shopping experience to every customer.
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As you look at better serving your customers, consider using your CRM in new ways and for better customer insights.
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NADA economist forecasts supply chain challenges, including the chip shortage, will persist well into 2022.
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Jimmy Atkinson, CEO of AUL Corp., predicts quick changes are required to position dealers and manufacturers for the future as the automotive industry reinvents itself post-pandemic.
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Augmented reality and digital platforms may augment dealership sales, but experts say they will not replace physical showrooms.
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Expert shares five ways dealerships can leverage technology and data in order to be well positioned to cushion the impact of potential reduced service profitability caused by the EV wave.
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As the automotive industry spins its wheels waiting for chips, analysts say the road to correcting the chip shortage won’t clear until at least 2022.
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Pirate ships, and we all know a few, are an “everyman for themselves” environment. Cruise ships on the other hand, have well-established processes.
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While it’s true that disruptors have taken some pre-owned market share from dealers, there is nothing these retail outlets are doing that dealerships can’t do even better.
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