auto dealer in black and red logo
MenuMENU
SearchSEARCH

Articles

Complianceby James GantherJanuary 27, 2021

Too Good to Be True

Don’t spot deliver a car unless you’ve considered all the signs of potential fraud.

Read More →
Digitalby Anthony MitchellJanuary 25, 2021

Mapping the Customer Journey

To meet and exceed modern consumer expectations at each step of the buying process, develop new techniques and use technology to help them discover, learn, and be validated in their decisions along the way.

Read More →
Fixed Opsby Melinda ZabritskiJanuary 20, 2021

Q3 2020 Finance Trends Demonstrate Automotive Industry’s Resilience

As we look at the market in Q3, there were a number of notable statistics that can help lenders identify trends and inform strategy.

Read More →
Ad Loading...
Dealer Opsby Erica Sietsma January 11, 2021

How Credit Technology Can Empower Your Customers 

By leveraging credit technology, dealerships can process a transaction in less than 30 minutes and put the process in the hands of the consumer.

Read More →
F&Iby Justin GasmanJanuary 7, 2021

Serve – Help – Solve

Learn to effectively serve, help and solve, and increase your personal performance and that of your team while building lasting relationships in and outside of the store.

Read More →
Digitalby Byron McDuffeeJanuary 4, 2021

Drive to Digital Demands Synthetic Identity Fraud Solutions

While instincts are important, it’s even more critical to have access to the right tools and technology that can help lenders spot synthetic identity fraud before it happens.

Read More →
Ad Loading...
Showroomby Kate SpataforaDecember 29, 2020

The Future is Digital at Germain Toyota of Naples

At a time when it was sink or swim for many dealerships, Brian Kramer rose to the challenge and turned lost time into a digital transformation. 

Read More →
Complianceby Gil Van Over December 28, 2020

California: An Unlikely Compliance Model

I propose that your F&I and sales disclosure compliance models mirror the sales and F&I processes at dealerships in California — what is required by statute in California, should be considered best practices in the other 49 states.

Read More →
Complianceby David JonesDecember 23, 2020

What to do If ICE Shows up at Your Dealership

Audits and raids of workplaces by Immigration and Customs Enforcement are at an all-time high. To avoid liability and ensure that you are complying, you should ensure that you have protocols in place to properly handle any ICE visits or requests.

Read More →
Ad Loading...
Digitalby Michael LaMottaDecember 22, 2020

Embracing Online Auto Retailing: From Start to F&Inish

Online auto retailing is here, it’s vital, and it’s valuable — This expansion has to include evolution in the online F&I presentation to ensure the full scope of revenue opportunity is being captured.

Read More →