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Article

Who Can Take Your Place?

Who Can Take Your Place?

Succession planning requires dealers to re-evaluate their business, their successors’ qualifications and their own past decisions — both good and bad.

Article

No More Excuses

No More Excuses

Your customers are not to blame for your lack of back-end profit on subprime deals. It’s time to stop overselling your inventory and start producing.

Article

Check Your DMS Bill

Check Your DMS Bill

Billing errors for dealership management systems are more common than you may think. Technology expert suggests you check your monthly invoice for erroneous charges related to hardware and software, annual increases and click fees.

Article

Objection Handling for Dealers

Objection Handling for Dealers

F&I pros are experts at handling objections, which might explain why many are resistant to change. Trainer explains how dealers and GMs can answer five common objections from the finance office.

Article

Give Yourself a Raise

Give Yourself a Raise

Dealers who meet or exceed industry benchmarks in fixed operations all subscribe to the same formula: The right people plus proper training equals record profits.

Article

What’s New?

What’s New?

Learn more about the latest products and services to reach the automotive retail and finance marketplace.

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