Articles

F&I•by Hannah Mitchell•May 9, 2024

Crash Course

Auto industry veteran was a natural at sales. Now he helps others earn their F&I chops or identify those who have them in the first place.

Compliance•by Staff•May 7, 2024

To keep things simple and keep your business off of regulators' target list, avoid fraud and charging bogus fees.

Compliance•by Penelope Bell•May 3, 2024

Dealers should establish policies to handle claims and develop strategies to mitigate claims.

Compliance•by Ronnie Wendt•May 1, 2024

Change focuses on notifications after a breach. Is your dealership ready to meet the requirements?

F&I•by John Tabar•April 30, 2024

Make this particular management competency your priority.

Rule dealers say would burden them but the FTC promotes as a consumer protection is up in the air.

F&I•by Hannah Mitchell•April 26, 2024

Sales expert shares pointers on how to guide consumers to add onto their vehicle purchases. Should preloads be part of the process?

Compliance•by James Ganther•April 25, 2024

Part one of a two-part guidance on how to prepare for the potential of this regulation's enactment.

F&I•by Hannah Mitchell•April 25, 2024

Much about the car-buying process has migrated online, but many of the same approaches still apply – nail those and top them with the new.

Dealer Ops•by Aaron Sheeks•April 24, 2024

What automotive dealers should know about this approach to marketing.