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Jim Radogna

President

Articlesby Jim RadognaFebruary 13, 2013

10 Must-Follow Advertising Guidelines

Jim Radogna offers 10 insights that will help you navigate the sometimes messy business of advertising.

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Articlesby Jim RadognaDecember 21, 2012

Harmless Horseplay is not a Harassment Defense

Author Jim Radogna discusses the alarming numbers of harassment and discrimination lawsuits being filed against car dealerships.

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Articlesby Jim RadognaOctober 22, 2012

Don’t Forget to Tell Your Inventory Story

Jim Radogna, President of Dealer Compliance Consultants, discusses what vehicle conditions and history reports you should disclose to your customers. Jim also talks about how to determine if the vehicle you're selling should be classified as new or used.

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Articlesby Jim RadognaAugust 24, 2012

Is Your Information Safeguards Plan Keeping Up With Technology?

Dealerships have become more technologically advanced since the federal Safeguards Rule was first enacted. Compliance expert Jim Radogna presents some tips to help dealers ensure their information safeguards policy keeps pace with today's technology.

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Articlesby Jim RadognaJune 22, 2012

Best Practices for a Compliant Service Department

Compliance Expert Jim Radogna explains how taking a conservative approach when dealing with service customers can help service departments avoid misunderstandings, stay off the legal radar, and increase customer satisfaction.

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Articlesby Jim RadognaMay 21, 2012

Make Sure Your Advertising Will Pass Muster in Your State

The primary responsibility for truthful and non-deceptive advertising rests with the dealer, not outside vendors or agencies. Jim Radogna offers several examples of advertising rules dealers should pay close attention to.

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Articlesby Jim RadognaMarch 15, 2012

Compliance in the Digital Age

The growth of digital marketing, social media and online reputation management has invited new regulations and created additional legal challenges for dealers. Compliance Expert Jim Radogna looks at six areas that dealers should pay close attention to in 2012.

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