
John Carroll
Contributing Author

Contributing Author
In order to keep his customers – and meet his ambitious plans to grow the business – he switched over to a blended sales floor three years ago...
Read More →John Carroll - His first big decision was to shut down the collision repair operations he had originally been given to run in order to expand the service group...
Read More →As new product sales are added, F&I expands the length of the contract rather than bump the monthly payment rate.
Read More →John Carroll - It doesn’t take long for first-timers at Zimbrick’s in Madison, Wisconsin to get the idea that they’re in for a unique experience.
Read More →John Carroll - It was the fourth straight year at the top of the list for Dave Smith Motors...
Read More →John Carroll - The secret of success in an Internet department is process," Shear said. "And that process has to be monitored and measured daily."
Read More →John Carroll - “Everybody is proud to sell cars and proud to work with The Car Company,” Miller said, putting special emphasis on the pride. “It starts with us putting out the dream.”
Read More →"the ability to be able to have a working relationship with a lot of dealers. Thinking long-term, that’s probably the key."
Read More →John Carroll - "When someone is online, they do have a choice," says Rosenthal, so forget bad cars with high miles and ugly colors...
Read More →He fully expects to hit right around the 60,000-vehicle mark -- a pace that easily qualifies the company as a market leader...
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