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John Carroll

Contributing Author

Articlesby John CarrollSeptember 1, 2006

Realizing Dreams - Growing and BHPH Operations

He compares his management strategy to the old carnival routine where performers race around spinning plates on a stick...

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Articlesby John CarrollAugust 29, 2006

A Leader In Service

John Carroll - And maintaining that regional reputation for craft and upscale caring has turned out to be the best CRM tool he has...

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Articlesby John CarrollAugust 29, 2006

Lessons In Special Finance Growth

John Carroll - The money you make from a customer with bad credit is just as good as the money you earn from good credit buyers...

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Articlesby John CarrollAugust 29, 2006

Executing The Best Job In The Dealership: Dealer Coach

John Carroll - Emmert sees his biggest task as company coach, urging his people on to their best performance...

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Articlesby John CarrollAugust 29, 2006

University Ford's Unique Philosophy About Special Finance

John Carroll - My philosophy is, "This is what I can do, this is what you want and this is what we need to put it together...

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Articlesby John CarrollAugust 25, 2006

What Gets Measured Gets Done

John Carroll - “It’s not just about generating leads; it’s generating leads that turn into sales!”

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Articlesby John CarrollAugust 25, 2006

Service Commitment At McBride Cheverolet

John Carroll - Brian McBride always thought he could figure out a way to make the service department at Bill McBride Chevrolet Subaru in Plattsburgh, N.Y. run better...

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Articlesby John CarrollAugust 25, 2006

Marketing Campaigns

Another successful incentive includes a three-day, 300-mile money back guarantee, with no questions asked on returned vehicles.

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Articlesby John CarrollAugust 25, 2006

The Debate Continues: Separate Versus Blended Special Finance

John Carroll - Sub prime credit customers wind up in the wrong sales process, being shown vehicles they can’t possibly afford...

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Articlesby John CarrollAugust 25, 2006

Changing With The Times

Today, Stepanek carries about 75 to 80 vehicles and sells about 40 cars a month...

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