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NewsApril 1, 2015

Agency Head to Tackle 'Your Responsibilities' at Compliance Summit

Michael Tuno of World Class Dealer Services will provide a regulatory update as well as some practical takeaways attendees of Compliance Summit can easily employ at their stores.

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NewsMarch 31, 2015

SMART Payment Plan Appoints Compliance Officer

Jackson Bigham has been named chief compliance officer of SMART Payment Plan. In that role, he will be responsible for managing SMART’s state and federal regulatory compliance and regulatory reporting.

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NewsMarch 26, 2015

FTC Announces Multi-Agency Crackdown on Dealership Fraud

The FTC's enforcement sweep, which resulted in six new cases and $2.6 million in monetary judgements, marks the first time the agency has targeted add-on products and services.

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NewsMarch 25, 2015

Former Regulator Joins Midwest Compliance Summit

Organizers announced today that Reynolds and Reynolds’ Terry O’Loughlin, who spent 16 years in the Florida attorney general’s office, will kick off the Rules and Regulations portion of the event.

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NewsMarch 19, 2015

CFPB to Allow Consumers to Voice Complaints Publicly

The CFPB is finalizing a policy that would allow consumers to publicly share their stories when they submit complaints to the bureau. The regulator is also seeking public comment on ways to highlight positive consumer experiences.

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Newsby Brittany-Marie SwansonMarch 17, 2015

Cordray: CFPB Disagrees With Conclusions of CRA Study

CFPB Director Richard Cordray fielded questions about dealer compliance programs and a recent study calling out the bureau’s methods for determining discrimination during a semi-annual report to Congress earlier this month.

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NewsMarch 12, 2015

Midwest Compliance Summit Set for April

The next Compliance Summit event is set to be held April 20–21, 2015, in Illinois. The full day of educational sessions is open to automotive industry professionals involved in front-end compliance.

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NewsMarch 11, 2015

Arbitration Clauses Limit Consumer Relief, CFPB Says

In a report released this week, the regulator revealed that 75% of consumers did not know whether they were subject to an arbitration clause in their agreements with their financial service providers. The study covered six different consumer finance markets, including auto loans.

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NewsMarch 5, 2015

CNA National Named Finalist for BBB Award

The Better Business Bureau of Central, Northern and Western Arizona named the F&I product provider a finalist for the 2015 BBB Business Ethics Awards.

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NewsMarch 3, 2015

Mass. Dealer Sued for Selling Defective Cars

Massachusetts Attorney General Maura Healey has filed a complaint against a used-car dealer who allegedly had customers fill out blank contracts and then charged them at least twice the agreed-upon price for defective cars.

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