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NewsApril 10, 2017

CNA National Appoints New Vice President of Claims

MIke Bacosa, a more than 20-year veteran of the company, takes over as vice president of claims. He first joined the company as an adjuster and has spent the last seven years leading CNAN's claims organization as a senior manager.

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NewsApril 10, 2017

American Financial's F&I University Now Offers F&I Compliance Certification

The income development company has partnered with Automotive Compliance Education LLC to provide its dealer customers with a new F&I compliance certification program, which will be offered through the firm's F&I University.

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Articlesby Tom HudsonApril 10, 2017

Recycled Class Action Theories

Dealers in Oregon are facing a class-action lawsuit that describes dealer participation as a kickback scheme.

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Newsby Gregory ArroyoApril 8, 2017

AFSA to Congress: The CFPB ‘Needs to Be Reined In’

A day after House Republicans called for the dismissal of CFPB Director Richard Cordray, the American Financial Services Association called on Congress to reform the bureau’s practices and amend its structure.

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Articlesby Ronald J. ReahardApril 7, 2017

Read the Instructions!

Success requires dealers to read the proverbial instruction manual for compliance, transparency, and customer service.

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NewsApril 6, 2017

FTC Approves Settlements With CarMax, Asbury, West-Herr

The Federal Trade Commission last week approved settlements with CarMax, Asbury Automotive, and West-Herr Automotive Group, which the regulator charged with failing to disclose that some pre-owned vehicles offered for sale had unrepaired safety recalls despite the companies' claims of rigorous vehicle inspections.

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NewsApril 6, 2017

Simple Recon Adds Amazon Alexa Skill

New integration promises direct inventory updates without the need to log into an app or website.

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NewsApril 6, 2017

NADA Sticks to 17.1 Million-Unit Forecast

The National Automobile Dealers Association (NADA)’s chairman and chief economist cited strong demand and rising wages among high-income earners as reasons to be optimistic about new-car sales.

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NewsApril 6, 2017

5 Vehicle Segments Retain or Increase Values in March, Black Book Reports

The vehicle valuation firm reported today that the average used vehicle for model years 2011-2015 depreciated slightly 0.6%. Cars overall recorded depreciation of 0.3%, while trucks registered depreciation of 0.8%.

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NewsApril 4, 2017

RoadVantage Interior/Exterior VSC Achieves Record Sales in First Year

RoadVantage introduced its Interior/Exterior Vehicle Service Contract program, which does not require product application, in early 2016 as both a stand-alone product and also as part of its best-selling multi-option bundles.

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