auto dealer in black and red logo
MenuMENU
SearchSEARCH

Dealer Ops

Ad Loading...
Newsby Gregory ArroyoMay 10, 2016

CFPB Issues Proposal to End Forced Arbitration

At its May 5 field hearing in Albuquerque, N.M., the CFPB issued its proposal to ban mandatory arbitration clauses in finance contracts. Financial services providers will still be able to include arbitration clauses in finance contracts; they just can’t use the agreements to stop consumers from being part of a class action in court.

Read More →
NewsMay 9, 2016

Georgia Dealer, State Employee Arrested for Odometer Fraud

The dealer and state employee were charged with devising a scheme to buy high-mileage vehicles in nearby states, roll back their odometers, and then resell them in Georgia. They now face up to 10 years in prison if convicted.

Read More →
Articlesby Tom HudsonMay 9, 2016

Zombie Arbitration Agreements

A Georgia case proves the wisdom of a periodic review of your dealership’s forms.

Read More →
Ad Loading...
NewsMay 9, 2016

HP360 to Distribute Black Book's Bullseye Prospecting Solution

Black Book's distribution agreement with HP360 will help expand the footprint of its new Bullseye Prospecting solution, a turnkey platform for dealer marketing campaigns.

Read More →
NewsMay 9, 2016

Dent Zone Forms New Product Division

Dent Zone’s AutoBodyguard will offer interior and exterior protection products, as well as tire-and-wheel protection, windshield, automobile deductible reimbursement and paintless dent repair. Serving as president is 40-year industry veteran John Martin.

Read More →
NewsMay 5, 2016

AutoBodyguard Adds Zavada’s Odor Elimination Technology

AutoBodyguard, a division of Dent Zone, has obtained the exclusive rights to Zavada Scientific’s organic odor elimination technology. Officials said the odor remover will be added to the firm's line of interior protection programs.

Read More →
Ad Loading...
NewsMay 4, 2016

PayLink Payment Plans Updates Look and Website

The company unveiled a new company and launched a refreshed website. The latter is designed to help facilitate access to information for all PayLink Direct customers and prospects.

Read More →
Articlesby Ronald J. ReahardMay 4, 2016

The Why of F&I

Justifying the existence of the F&I department requires dealers to take a hard look at the value it offers to customers and its effect on the sales process.

Read More →
ArticlesCover StoryMay 3, 2016

The Ratings Giant

Allen Turner credits his Hyundai store's 2016 Dealer of the Year award to a customer-first sales and service philosophy that has generated more than 1,000 positive reviews on DealerRater.

Read More →
Ad Loading...
NewsApril 28, 2016

KBB Predicts Record Sales in April

After a disappointing March, new-vehicle sales should bounce back in April, KBB said yesterday. The firm predicts new-vehicle sales will rise 4% from a year ago to a record 1.51 million units.

Read More →