auto dealer in black and red logo
MenuMENU
SearchSEARCH

Dealer Ops

Ad Loading...
ArticlesCover StoryMay 3, 2016

The Ratings Giant

Allen Turner credits his Hyundai store's 2016 Dealer of the Year award to a customer-first sales and service philosophy that has generated more than 1,000 positive reviews on DealerRater.

Read More →
NewsApril 28, 2016

KBB Predicts Record Sales in April

After a disappointing March, new-vehicle sales should bounce back in April, KBB said yesterday. The firm predicts new-vehicle sales will rise 4% from a year ago to a record 1.51 million units.

Read More →
NewsApril 28, 2016

American Auto Guardian Hires New Western Regional Vice President

American Auto Guardian has named Ken Acha as its new Western regional vice president. He most recently served as regional director of sales for Hyundai Capital America, where he developed and launched the Hyundai Protection Plan in 2013.

Read More →
Ad Loading...
NewsApril 28, 2016

Edmunds Predicts April Record for Industry Sales

The vehicle information site said this week that April sales are on pace to eclipse the April 2005 sales record of more than 1.5 million units. It also believes the industry is on pace to shatter last year’s 17.5 million-unit sales record.

Read More →
NewsApril 28, 2016

Group 1's U.S. F&I Operations Delivers Record Q1 Performance

The dealer group's U.S. F&I operations increased its per-copy average by $26 to a record $1,564. Including operations in the United Kingdom and Brazil, the group's consolidated average increased 0.7% to $1,385.

Read More →
NewsApril 28, 2016

EFG Companies Adds OEM and Reinsurance Veteran to Leadership Team

The F&I product provider has named Richard Christensen, a 25-year veteran of the automotive retail industry and reinsurance business, vice president of product development.

Read More →
Ad Loading...
NewsApril 27, 2016

N.Y. Dealer Admits to Falsifying Auto Loan Applications

N.Y. Dealer Gerald McDonald pleaded guilty last month to submitting fraudulent loan documents to financial institutions. He faces a maximum of five years in prison and a fine of up to $250,000 when he is sentenced on July 19.

Read More →
NewsApril 27, 2016

ChannelNet to Build Customer Management Portals for Hyundai Capital Canada

ChannelNet announced this week it will begin building customer lifecycle management programs and dealer portals for Hyundai Motor Finance and Kia Motors Finance in Canada as part of its new contract with Hyundai Capital Inc.

Read More →
NewsApril 27, 2016

Demand for Alternative Fuel Vehicles Dwindling

The percentage of alternative-fuel vehicles in the overall automotive market has dwindled over the last three years, the NADA Used Car Guide said this week. Hybrids continue to make up the majority of the alternative fuel market, but data does show consumers are beginning to shift toward electric vehicles in greater numbers.

Read More →
Ad Loading...
NewsApril 27, 2016

KBB: Low Fuel Prices Have Used-Vehicle Buyers Flocking to High-Performance Segments

Used-vehicle buyers are turning to sports cars in greater numbers thanks to low fuel prices, which are allowing them to forego fuel efficiency in favor of performance, KBB said this week.

Read More →