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A teaching moment by a legendary football coach happens to apply perfectly in the auto retail space. Learn what it is and how to use it to your store’s advantage.
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A study conducted by global management consulting firm McKinsey & Company, in cooperation with the NADA, found that operations and marketing spend are the two biggest factors in dealership performance.
Read More →Using Autobytel’s SaleMove, Scion customer service representatives can co-browse directly with Scion.com customers, using chat and video capabilities.
Read More →The National Automobile Dealers Association maintained its 16.94 million-unit prediction for new-vehicle sales in 2015. The association’s chief economist said the trade group is revising its outlook for the Fed raising rates, as low oil and gas prices continue to limit inflation.
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Gabriella Roberts has joined the National Automotive Experts’ executive management team as vice president of operations.
Read More →In its monthly online survey of U.S. consumers, market research and consulting firm Morpace found that 17% of car shoppers would complete a car-buying transaction from start to finish on their smartphone.
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Jackson Bigham has been named chief compliance officer of SMART Payment Plan. In that role, he will be responsible for managing SMART’s state and federal regulatory compliance and regulatory reporting.
Read More →The FTC's enforcement sweep, which resulted in six new cases and $2.6 million in monetary judgements, marks the first time the agency has targeted add-on products and services.
Read More →The New Jersey Division of Consumer Affairs has filed a lawsuit against a used-car dealership accused of selling used cars without disclosing prior damage and selling vehicles “as is” when they qualified for a warranty, among other things.
Read More →Organizers announced today that Reynolds and Reynolds’ Terry O’Loughlin, who spent 16 years in the Florida attorney general’s office, will kick off the Rules and Regulations portion of the event.
Read More →The Silicon Valley Auto Dealers Association has filed an appeal with the San Jose planning department over a proposed CarMax facility, claiming it will “cannibalize” used-car sales.
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