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In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.
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The Federal Reserve is looking into costs associated with the Consumer Financial Protection Bureau's renovation of its headquarters, which have ballooned to three times the original estimate.
Read More →Joe Verde Sales & Management Training Inc. has released a new online goal-setting calculator, which can be used by salespeople to set realistic and achievable one-year improvement goals.
Read More →TimeHighway has completed integration of its service scheduling solution with Auto/Mate's Automotive Management Productivity Suite DMS, allowing for a real-time data exchange between the two systems.
Read More →Officials with Penske Automotive Group, which reported a record fourth quarter, said the operation will “wait and see” when it comes to adopting the NADA’s new fair lending compliance program.
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Award-winning F&I pro challenges her colleagues to make 2014 their best year yet.
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Billing errors for dealership management systems are more common than you may think. Technology expert suggests you check your monthly invoice for erroneous charges related to hardware and software, annual increases and click fees.
Read More →Urban Science says the closure of 220 Suzuki franchises was largely responsible for the slight decrease in the dealer count last year. But analysts believe the industry may also be settling into a ‘new normal pattern’ in terms of its dealer count.
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Learn more about the latest products and services to reach the automotive retail and finance marketplace.
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Dealers who meet or exceed industry benchmarks in fixed operations all subscribe to the same formula: The right people plus proper training equals record profits.
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F&I pros are experts at handling objections, which might explain why many are resistant to change. Trainer explains how dealers and GMs can answer five common objections from the finance office.
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