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NewsDecember 16, 2013

CarFolks’ Dubis Says ‘It’s Not About the Reviews’

Dealer advocate issues an impassioned appeal to dealers, arguing that 'chasing reviews" has done little to foster trust between dealers, manufacturers and car buyers.

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Articlesby Harlene DoaneDecember 16, 2013

Lose That Number

Dealers are grappling with a set of new regulations designed to limit calls and text messages delivered to mobile phones.

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ArticlesDecember 10, 2013

Complying With Collections Laws

The magazine’s resident legal eagle ponders how laws governing debt collection apply to auto dealers.

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ArticlesDecember 10, 2013

Multichannel Marketing Boosts Sales at Auburn Volkswagen

Auburn Volkswagen’s multichannel marketing campaign has boosted sales by engaging customers at every stage of the buying process.

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Articlesby Jim ZieglerDecember 6, 2013

Helter Skelter: An Industry on the Brink of Revolution

The Alpha Dawg returns to warn dealers that the industry is on the brink of a revolution, and he says OEMs, vendors and search engines are not on their side.

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NewsDecember 5, 2013

Iowa Dealers Protesting Proposed Hike in Registration Fees

Despite opposition from state dealers, the Iowa Department of Transportation has proposed a hike in registration fees from 5 to 6 percent. The state dealer association claims the increase will hurt sales.

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NewsDecember 5, 2013

November SAAR Reaches 16.41 Million Units

According to Autodata Corp., total light vehicle sales increased 8.9 percent form a year ago, while the SAAR reached its highest point this year.

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NewsDecember 3, 2013

Dealer Joe Boccalero Passes Away

Longtime California dealer Joe Boccalero passed away on Nov. 27 at the age of 92. He served as the former president of Domenich Basso Inc. and operated a Chrysler Jeep dealership in Los Angeles for 40 years.

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ArticlesDecember 3, 2013

Scam Artists: Embezzlement in Car Dealerships

Enforcing accountability is the only sure way to prevent the embezzlement of dealership funds.

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ArticlesCover Storyby Stephanie ForsheeDecember 2, 2013

Inside Job: Special Report on Embezzlement

Embezzlement leaves a black mark on the industry and can be devastating to the affected dealership. But there are only so many staffers with access to accounting records, and most embezzlers fit a known profile. So why does each case seem to take dealers by surprise?

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