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In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.
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As consumer dependency on customer testimonials grows, automotive sites are exploring new ways to accommodate them.
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The NADA has elected Alabama dealer Forrest McConnell to lead the association in 2014. Colorado dealer Jeff Carlson was elected secretary, and Florida dealer George Nahas was elected treasurer.
Read More →General Motors plans to roll out its Shop-Click-Drive program to all of its dealers by the end of the year. The voluntary program allows dealership customers to complete the entire car-shopping process online.
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The CFPB has generated some stormy weather over its review of rate participation, but the clouds may finally be parting.
Read More →AFS Acceptance announced the promotion of Scot Seagrave to president of the company.
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Every good business needs a voice. So whom do you want to be the face of your dealership? And how can you be sure the right message is being delivered?
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The editor pays homage to the legendary Cal Worthington and wonders if there will ever be another pitchman like him.
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The 2013 Special Finance Benchmarks are in, and all indications point toward a strong market for dealers and increased competition among finance companies.
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Edmunds.com ranked the fourth highest on the 2013 Online Customer Review Study, beating out sites like Yelp, Google+, Hotels.com and others. DealerRater ranked No. 13 on the list.
Read More →According to the San Francisco Chronicle, the California New Car Dealers Association is seeking an investigation into Tesla Motors' advertising practices.
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