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In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.
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Your CRM contains a goldmine of sold customers, however industry pros explains why these leads often go missing.
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It takes more than technical know-how to maximize your CRM tool. The experts agree that process, accountability and personal leadership are the keys to success.
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Two years ago Douglas Duncan started Global Lending Services, a company that is now on the path to becoming a national player in that segment.
Read More →Facing OEM-mandated facility upgrades, Hoffman Audi took the opportunity to give its service drive a makeover that is winning praise from customers.
Read More →Unable to ditch his F&I roots, editor Gregory Arroyo makes a strong case for why the F&I office should have a role in a dealership’s CRM efforts.
Read More →Auto loan origination activity this year is the strongest it has been for banks since 2006, with new credit generated during January and February totaling $141 billion.
Read More →Experian Automotive's AutoCheck dealer subscribers will be able to access Experian vehicle history reports on the AutoTrader.com site starting in September.
Read More →The captive becomes the first finance source to launch an in-vehicle app that allows vehicle owners to manage their account. The app will be available on model-year 2013 and newer Mercedes-Benz vehicles equipped with the COMAND Navigation system.
Read More →Auto loan origination activity this year is the strongest it has been for banks since 2006, with new credit generated during January and February totaling $141 billion.
Read More →CNW Research expects May deliveries to rise 6 percent vs. the same period last year, but says there are some worrisome trends to watch.
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