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Dealer Debrief: Where are you losing customers?
In this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.
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SEARCHMENUSEARCHIn this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.
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Over the course of about seven years, Grappone Automotive’s business development center has evolved into a centralized operation that is responsible for 50 percent of the dealership’s monthly sales.
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ResponseLogix, Inc., and Dominion Dealer Solutions today announced a technology partnership that will provide auto dealers using both the ResponseLogix and Dominion Dealer Solutions more than a dozen synchronized functions designed to simplify and streamline the dealer’s user experience.
Read More →DealerTrack Holdings, Inc. today introduced SmartFind, a new cutting-edge online inventory search and comparison solution tied to actual dealer inventory for automotive manufacturers, portals, technology providers and dealers.
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This year marks the eighth annual Auto Finance Survey administered by Auto Dealer Monthly, and many positives were found in the results.
Read More →RedBumper, a new breed automotive inventory management company, today announced that it will unveil SmartLot at the 2012 NADA & ATD Convention and Expo in Las Vegas, NV, February 3-6.
Read More →Automotive Compliance Consultants, the only dealership-exclusive compliance experts in the auto industry, cautions dealership service departments not to place vehicle repair orders where camera phone-equipped identity thieves can capture customer information from them.
Read More →In the buy here pay here business, deal structure must be sound, which means it makes sense for the dealer and the customer. Brent Carmichael, BHPH expert, explains the components that make up deal structure—term, payment, interest rate, back-end products, and vehicle.
Read More →DataOne Software, a division of Dominion Dealer Solutions and a leading provider of vehicle content and automotive data solutions, announced today it has released a completely redesigned version of its VIN Decoder API as part of its Web Services.
Read More →Trainer and former dealership GM Tony Troussov discusses ways to improve the F&I process to increase profits, customer retention and satisfaction.
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Having the wrong person in charge of special finance can cause everyone problems, which is a lesson Sharpnack Chevrolet Buick in Willard, Ohio, learned the hard way. Fortunately, the dealership now has the right person in charge—Mike Mandato, special finance manager.
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