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NewsOctober 20, 2016

CloudOne Hires New Director of Business Development

The automotive-specific call center announced the appointment of Ceren Isildak as director of business development. She will be responsible for developing relationships with agencies and dealer vendors that would benefit from the firm's services and infrastructure.

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NewsOctober 18, 2016

DealerVault Rolled Into Authenticom

DealerVault and its holding company, Data Specialty Group LLC, have merged into Authenticom LLC, creating one company serving more than 15,000 dealerships across the company, the companies announced today.

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ArticlesOctober 10, 2016

Don’t Let Ex-Employees Steal Your Data

IT expert explains how data theft happens, the possible implications, and five ways to prevent it at your store.

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NewsOctober 5, 2016

GM, Costco Team Up on Holiday Sales Event

Last year, the three-month promotion resulted in 58,000 vehicle sold, a 34% increase from the year prior. According to Costco officials, more than half of the people who purchased vehicles during the 2015 event said they switched to a General Motors brand because of the promotion.

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NewsOctober 5, 2016

Former AutoNation Direct Head Joins CU Direct

Ron Frey, former chief strategy officer and president of AutoNation Direct, has joined CU Direct as chief strategy officer of its automotive solutions. He will oversee the planning and direction of automotive solutions for the credit union technology provider.

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NewsSeptember 27, 2016

Dataium Founder to Lead LotLinx's New Media Subsidiary

LotLinx Media Holdings, a new subsidiary of LotLinx, has named Eric Brown president, the company announced this week. The behavior data expert will focus on building up LotLinx's media properties and growing the business.

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NewsSeptember 27, 2016

Helion Offers Tips to Improve Phone Conversions

Thirty-one percent of incoming sales calls and 20% of incoming service calls never reach an agent, according to the call monitoring solution CallRevu. Helion Automotive Technologies' Erik Nachbahr says this statistic can be attributed to a dealership's poorly designed call flow.

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NewsSeptember 22, 2016

OptionSoft, CDK Lightspeed Announces Data Integration

The integration allows powersports, marine and RV dealers using OptionSoft's desking, CRM and F&I menu tools to pull sales, F&I, inventory, and customer data from the CDK Lightspeed DMS.

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NewsSeptember 20, 2016

Vroom Raises $50 Million in Latest Funding Round

Vroom announced the completion of a $50 million Series E funding round with new investors Altimeter Capital and Foxhaven Asset Management. The new financing brings Vroom’s total funding to $218 million since its founding in 2013.

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ArticlesSeptember 15, 2016

Condition Reports: Let’s Get Digital

Paper documentation is hurting your service department’s bottom line. Here’s how to fix it.

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