
The Fixed Ops Blind Spot | Dealer Debrief
Customer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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Customer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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Offers customizable options for moving vehicles within specified dealership networks.
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Taps field leader to connect and align teams to deliver a more consistent client experience.
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The SQIL strategy focuses on building up supplier capabilities versus finding new sourcing, punitive fines, and enhanced surveillance when suppliers don’t deliver.
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It is now clear that like 2020, 2021 will also not have typical seasonality patterns as the market is going through a rapid increase in wholesale values.
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“First Gear” helps meet the challenges of getting a used car dealership up and running.
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Four of the six major U.S. and Japanese automakers improved their scores; Two automakers worsened.
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New inventory is not expected to see improvement until the third quarter of this year, so values are expected to remain at elevated levels throughout the summer.
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Assumptions are a dangerous byproduct of our industry and we all need to check ourselves when it comes to stopping an idea in its tracks based on emotional biases and unsupported knee-jerk reactions.
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Increasing a dealerships service absorption begins with the reconditioning for its used car inventory and ends with the timely service marketing of those customers.
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The Black Book April Retention Index broke yet another record, reaching 152.4 points.
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