Videos
The Fixed Ops Blind Spot | Dealer Debrief
Customer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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SEARCHMENUSEARCHCustomer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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Autologic Diagnostics announced this week it has named Allan Heller to the post. The nearly 20-year sales veteran will oversee the company's national sales efforts and manage the company’s growing team of direct sales professionals based throughout the United States.
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Auto/Mate Dealership Systems has integrated its dealership management system with Carfax's myCarfax Service Shop, allowing subscribers of its software systems to easily access a program that aims to help service technicians make the best service recommendations for their customers, avoid parts-ordering errors, and, ultimately, increase revenue.
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Is easy and effective service retention too good to be true? Prepaid maintenance expert offers advice for keeping your shop at capacity.
Read More →By improving the customer experience, creating a spiff program, and financing repairs, you will create new opportunities to increase your service revenue — and your advisors’ paychecks.
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As a Master Diagnostic Technician and Toyota Assembly of Champions honoree, Steve Travis has delivered 38 years of service and international recognition to Larry H. Miller Liberty Toyota.
Read More →Scheduled for Aug. 29-30, Compliance Summit is designed to deliver a crash course in federal regulations and enforcement action to help dealers, agents and industry execs build sustainable sales and F&I processes without sacrificing productivity and profitability.
Read More →Xtime's survey of 668 vehicle owners shows that a majority (more than 70%) believe cost estimates are either extremely important or very important when setting appointments. These responses outranked all other factors surveyed, like the availability of transportation options and the option to choose different service advisors, the company stated.
Read More →Today, i3 Brands announced an integration deal that will have its PartProtection system, a point-of-sale platform that allows car dealers to offer service contracts on OEM parts, integrated into Snap-On Business Solution's electronic parts catalog.
Read More →Organizers of the upcoming Industry Summit have announced that Old Republic Insured Automotive Services (ORIAS) will award two $500 American Express gift cards in a random drawing of attendees who register by this Friday, July 29.
Read More →A new study from Cox Automotive found that warranties and service contracts are keys to service retention. To realize that benefit, the study recommends that dealers allow car buyers to research service contracts before they step into their stores.
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