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ArticlesCover Storyby Tariq KamalSeptember 12, 2016

The Master at Work

As a Master Diagnostic Technician and Toyota Assembly of Champions honoree, Steve Travis has delivered 38 years of service and international recognition to Larry H. Miller Liberty Toyota.

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Articlesby Tariq KamalAugust 18, 2016

Magazine Offers Details on Compliance Summit Program

Scheduled for Aug. 29-30, Compliance Summit is designed to deliver a crash course in federal regulations and enforcement action to help dealers, agents and industry execs build sustainable sales and F&I processes without sacrificing productivity and profitability.

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NewsAugust 3, 2016

Cost Estimates are Crucial to Service Appointments, Study Finds

Xtime's survey of 668 vehicle owners shows that a majority (more than 70%) believe cost estimates are either extremely important or very important when setting appointments. These responses outranked all other factors surveyed, like the availability of transportation options and the option to choose different service advisors, the company stated.

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NewsAugust 3, 2016

i3 Brands Announces Integration Deal With Snap-on Business Solutions

Today, i3 Brands announced an integration deal that will have its PartProtection system, a point-of-sale platform that allows car dealers to offer service contracts on OEM parts, integrated into Snap-On Business Solution's electronic parts catalog.

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NewsJuly 28, 2016

ORIAS Offers Prize to Industry Summit Attendees

Organizers of the upcoming Industry Summit have announced that Old Republic Insured Automotive Services (ORIAS) will award two $500 American Express gift cards in a random drawing of attendees who register by this Friday, July 29.

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NewsJuly 27, 2016

Cox Automotive: Service Contracts, Warranties Drive Service Retention

A new study from Cox Automotive found that warranties and service contracts are keys to service retention. To realize that benefit, the study recommends that dealers allow car buyers to research service contracts before they step into their stores.

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NewsJuly 8, 2016

Compliance Summit Adds Certification Component

Organizers of Compliance Summit have announced that attendees will have the opportunity to earn Certified Automotive Compliance Specialist status at the Las Vegas event, which will be held Aug. 29–30, 2016, at Paris Las Vegas as part of the annual Industry Summit.

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NewsJune 29, 2016

DealerSocket Adds LenderPay Integration to FEX DMS

DealerSocket’s FEX DMS is now integrated with ProPay’s LenderPay platform. The partnership, the company stated, will allow FEX users to select the credit processor that best fits their dealership’s unique needs.

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NewsJune 23, 2016

Supreme Court Rules in Favor of Dealers in Overtime Pay Dispute

In a 6-2 decision, the Supreme Court vacated the 9th U.S. Circuit Court of Appeals' ruling that service advisors qualified for overtime pay because they were not considered “salesmen” under the Fair Labor Standard’s Act (FLSA).

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NewsJune 21, 2016

Confident's Service Financing Product Now in 410 Franchised Dealerships

Confident Financial Solution's auto repair financing program has experience strong growth this year, the company reported this week. It now has 1,000 retailers offering its product, including 410 franchised new-car dealers.

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