
Dealer Debrief: Technician Apprenticeships
In this week's debrief, host Lauren Lawrence discusses a new grant for service tech apprenticeships and more industry workforce news.
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In this week's debrief, host Lauren Lawrence discusses a new grant for service tech apprenticeships and more industry workforce news.
Read More →At last week's National Automobile Dealers Association Convention, Xtime unveiled a cloud-based system designed to drive owner loyalty through one service experience platform.
Read More →Jim Ziegler is headed to Tampa, Fla., to deliver his Profit Masters seminar at Dealer Summit, which is scheduled for May 3-5 at the Sheraton Tampa Riverwalk Hotel. Register by April 1 to save $100 off a full conference pass.
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Jim Ziegler is headed to Tampa, Fla., to deliver his Profit Masters seminar at Dealer Summit, which is scheduled for May 3-5 at the Sheraton Tampa Riverwalk Hotel. Register by April 1 to save $100 off a full conference pass.
Read More →Protective Asset Protection’s Rich Moore will present a session dedicated to hiring and training Millennial workers at the upcoming Dealer Summit, organizers announced Monday.
Read More →With the new connection, users of the Advent Dealer Management System will have a full complement of data interfaces that allow for bidirectional communication with Hyundai USA.
Read More →Cox Automotive says the integration will help dealers better capitalize on customer loyalty and operational efficiency for their parts and service departments.
Read More →Customers aren't coming back to their dealerships for their repairs, according to Cox Automotive's 2016 Maintenance and Repair Study. It shows that more vehicle owners are choosing to go elsewhere because they feel they'll get a better price.
Read More →Parts Wizard allows dealers to search for OEM, aftermarket, remanufactured, and used parts at EFG-approved vendors, drastically shortening the time it takes to research parts by up to 30 minutes per claim, the company claims.
Read More →The firm’s 2016 U.S. Customer Service Index (CSI) Study shows that last year’s record number of recalls is having an effect on customer satisfaction with dealer service, which declined for the first time in six years.
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The firm's new augmented reality solution will allow dealer personnel to show customers a fully interactive 4-D view of their vehicle, its warranty coverage and components inside the showroom, F&I office and on the lane.
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