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NewsFebruary 17, 2016

Manheim Names Doug Keim VP of Client Experience

The former Cox Automotive executive will be responsible for developing executive initiatives designed to improve dealer and commercial client satisfaction and profitability.

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NewsFebruary 16, 2016

Merchants Named a 2016 Dealer of the Year by DealerRater

Dealer review site DealerRater named Merchants Auto a 2016 Dealer of the Year, a title given to less than 0.1% of the more than 41,000 dealers in the DealerRater network.

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NewsFebruary 11, 2016

KBB Announces Winners of Five-Year Cost to Own Awards

Hyundai and Acura took the top honors, winning the competition's Best Brand and Best Luxury Brand awards, respectively. The contest looks at a vehicle’s depreciation, fuel costs, finance and insurance fees, maintenance and repair costs, and state fees to find its winners.

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NewsFebruary 11, 2016

Cox Automotive Hires Creative Agency for Autotrader, KBB Brands

Cox Automotive has named Zambezi as its lead creative agency for its Autotrader and Kelley Blue Book brands. Zambezi will work with both companies to help change the way they collectively approach marketing and communications for consumers.

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NewsFebruary 11, 2016

Cox Automotive Taps VinSolutions as Primary CRM Solution

The transition is expected to be completed within 24 months. During that time, Dealertrack clients will be fully supported under the terms of their existing contracts.

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NewsFebruary 10, 2016

J.D. Power: Perception of Manufacturer Website Speed Impacts Shopper Satsifaction

According to a new J.D. Power study, new-vehicle buyers were most satisfied with Ram’s website, closely followed by Porsche. The study's main conclusion was that satisfaction with an OEM's website can impact a customer's decision to test drive a vehicle or not.

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NewsFebruary 9, 2016

New EasyCare App Allows Dealers to ‘Own’ the ODBII Port

EasyCare is getting set to launch a new mobile app that will allow dealers to own the ODBII port in their customers’ vehicles. The connection will allow dealers to tailor service offers and alerts, as well as allow customers to perform a full health scan of their vehicle on their mobile device.

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NewsFebruary 9, 2016

Q4 2015 Outstanding Loan Balances Reach Highest Level on Record, Experian Reports

Outstanding auto loan balances totaled $987 billion in the fourth quarter 2015, up 11.5% from the year-ago period and the highest level since Experian Automotive began publicly tracking the data in 2006.

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NewsFebruary 8, 2016

Fighter Pilot Bruce Bright to Keynote Dealer Summit

Organizers of Dealer Summit have announced that Lt. Col. Bruce Bright, USMC (Ret.) will deliver a motivational keynote address at the event, which will be held May 3–5, 2016, at the Sheraton Tampa Riverwalk Hotel.

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NewsFebruary 4, 2016

KBB Releases List of Best Family Cars of 2016

Honda led the pack with five models making the list, while Chevrolet had three.

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