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NewsAugust 26, 2015

Depreciation Expected to Accelerate, Black Book/Fitch Report

The two firms reported this week that overall vehicle depreciation is expected to reach between 14% and 14.5% by the end of the year.

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NewsAugust 25, 2015

ACSI: Customer Satisfaction Weakens as Recalls Continue

The American Customer Satisfaction Index showed declines for most automakers, with imports topping domestic brands. The nameplate with the highest score was Toyota’s Lexus.

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NewsAugust 25, 2015

DealerSocket Report Offers Tips On How to Thrive in Slow-Growth Times

DealerSocket released its annual Dealership Action Report, which emphasized the importance of formal, technology-driven processes to thrive and increase profitability during slow periods.

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NewsAugust 19, 2015

J.D. Byrider Opens New Franchise in Virginia

Used-car sales franchise J.D. Byrider has opened a second dealership in Richmond, Va., the sixth new J.D. Byrider franchise to open in 2015. The company now has 169 locations in 34 states.

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NewsAugust 18, 2015

AutoNation Acquires 16 Stores

AutoNation has signed agreements to acquire 13 stores in Georgia, Alabama and Tennessee, and three stores in the Baltimore, Md., market, bringing its total franchise count to 327.

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NewsAugust 18, 2015

Dealerships Losing 84% of Phone-Ups, IHS Automotive Reports

An analysis by IHS Automotive commissioned by CallSource found that dealers are failing to convert 84% of inbound prospect calls due to a lack of professionalism and inventory knowledge, among other reasons.

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ArticlesAugust 14, 2015

Can I Be Direct?

Crafting a winning direct mail marketing campaign in the Digital Age requires a clear, concise message that drives car buyers to your website.

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ArticlesAugust 10, 2015

How to Elevate Emotions and Excitement

Use the subtle and not-so-subtle emotional clues every customer divulges to get them excited about the vehicles and features you know they’ll love.

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ArticlesAugust 6, 2015

Second Act

Tim Engle stepped out of early retirement and into a successful second career at McCafferty Hyundai.

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NewsAugust 5, 2015

Ziegler to Deliver Profit Masters Seminar at Industry Summit 2015

The Alpha Dawg will return to Industry Summit to deliver his two-day training seminar, which will cover topics related to sales, F&I, BDC and Internet department management. The training seminar is included with the purchase of a full conference pass.

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