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NewsOctober 27, 2017

Study Finds Major Gaps in Call-Handling Performance

A study released by Marchex and based on 8 million calls to U.S. auto dealers found that nearly one-fifth of calls went unanswered or were abandoned by the customer, representing millions of dollars in lost revenue.

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NewsOctober 25, 2017

KBB: New-Vehicle Sales Expected to Fall 2% in October

Despite the expected decline, October looks to be relatively strong on strong replacement demand in hurricane-impacted states and higher incentive spending. Kelley Blue Book analysts, however, believe these are indicators that new-vehicle demand is still contracting.

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NewsOctober 25, 2017

Report: Dealers Are Less Progressive Than They Think

The latest edition of eLEND Solutions’ Digital Retailing Survey finds most dealers describe themselves as willing to adopt digital retailing but actual adoption rates — and levels of understanding — are wanting.

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NewsOctober 24, 2017

Auto/Mate Wraps Up Annual User Summit in San Antonio

Auto/Mate’s annual User Summit drew more than 100 customers for three days of sessions and networking.

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NewsOctober 24, 2017

Flick Fusion Releases VidCom Mobile App

Flick Fusion’s new VidCom mobile app was designed to offer auto dealers a multiplatform video communications tool.

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NewsOctober 23, 2017

Scott Painter’s Fair Raises Up to $1 Billion in Debt and Equity Funding

Fair’s latest funding round was led by BMW iVentures and includes investments from Penske Automotive Group and other investors. The startup also raised nearly $1 billion in debt funding from a group of investment banks and a Sherpa Capital-led entity.

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NewsOctober 19, 2017

Fastlane Partners With F&I Express

Fastlane has partnered with F&I Express to incorporate VIN-specific vehicle service contract and aftermarket pricing in its dealer-focused online car-buying platform.

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NewsOctober 18, 2017

Zanan to Release Guide to Digital Success

Automotive retail and compliance expert Max Zanan is set to release ‘Perfect Dealership,’ a new book designed to serve as an auto dealer’s guide to surviving the Digital Age.

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NewsOctober 18, 2017

CarStory Launches Dealer Sales Prediction Leaderboard

CarStory’s new, AI-driven predictive analytics interface was designed to show dealers how their sales will rank in their local markets.

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NewsOctober 17, 2017

Non-Houston Used-Vehicle Values Fall

Depreciation increased for both cars and light trucks, with car segments recording the highest weekly depreciation in seven weeks. Prices in the Houston-area, however, remain elevated, according to the firm.

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