auto dealer in black and red logo
MenuMENU
SearchSEARCH

Autotrader: 48% of Car Buyers Choose In-Vehicle Tech Over Brand, Body Style

The report shows a growing number of consumers believe certain safety technologies, including blind-spot detection and and forward collision warning, should come standard on all vehicles in the United States. Convenience and entertainment options also ranked high on consumers' preferred list of technology features.

by Staff
January 9, 2017
3 min to read


ATLANTA — Nearly half of consumers (48%) prioritize in-vehicle technology over brand and body style, according to the 2017 Autotrader Car Tech Impact Study.

Released on Sunday at the 2017 North American International Auto Show, the report showed a growing number of consumers believe certain safety technologies, including blind-spot detection and forward collision warning, should come standard on all vehicles in the United States. Convenience and entertainment options also ranked high on consumers’ preferred list of technology features.

“Technology has become the deciding factor for car buyers selecting a vehicle,” said Michelle Krebs, Autotrader senior analyst. “Automakers must deliver innovative features or risk consumers looking elsewhere.”

The study also shows that 56% of car shoppers have done their research and know exactly what in-vehicle technology they are interested in before they visit a dealership. Younger car buyers, 18- to 34-year-olds in particular, are generally more tech savvy and are less willing to compromise on the features they want.

Additionally, 70% of respondents noted they would consider paying more for driver-assist technology such as blind-spot monitoring or adaptive cruise control in their next vehicle purchase. However, 65% still have concerns over system failures with self-driving cars, roughly the same number as in 2016. In general, nearly two-thirds of respondents believe new technology has improved the way they drive.

The study also indicated experience with advanced, self-driving technologies will likely lead to quicker adoption: three out of four drivers who own a vehicle with these advanced technologies (adaptive cruise, collision warning, etc.) say it helps make them a better driver and feel safer.

“And yet, despite the appeal of advanced driver-assist and technology features, the study found that convenience and entertainment features such as voice commands and Wi-Fi are still more desired,” the company stated in its press release. “Connectivity systems such as a General Motors’ OnStar, Ford’s Sync and Toyota’s EnTune; advanced, adaptive navigation systems and technology that provides wireless device charging are all high on consumer’s want list. Regardless of age or comfort with technology, 53% of consumers expect vehicle technology to be every bit as robust as smartphone technology.”

Here are additional findings from the study:

  • Millennials Drive Demand: Millennial drivers are willing to pay more for the technology they want, with 55% of them expecting to spend an additional $2,600 to get desired tech features.

  • Parents Adopt Technology: Parents are twice as likely to purchase advanced safety features than non-parents (51% vs. 22%) and three times more likely to own a vehicle with autonomous features.

  • Trust in Autonomous Vehicle Technology Growing: Compared to 2016, consumers are growing more comfortable with the idea of giving up control to a self-driving vehicle. In fact, 49% of respondents indicated they’d give up control in exchange for some free time not driving or watching the road (up from 35% in 2016); 17% of respondents said they would use the time to catch up on work while 16% said they would play games, both up significantly from last year.

  • Autonomous Technology in Unexpected Situations: Consumers are also becoming more comfortable with how a self-driving vehicle would react in unexpected situations, such as encountering a deer in the road (42% of respondents are not concerned); interacting with non-self-driving vehicles (57%) and interacting with pedestrians or bicycles (56%), all up from 2016.

The study was conducted by KS&R Inc. in partnership with Research Now on behalf of Autotrader. The online survey includes responses from 1,020 U.S. vehicle owners aged 18 or older.

Originally posted on F&I and Showroom

More Dealer Ops

Auto Dealer Today, Dealer Debrief, 07/15/2026, with Lauren Lawrence
Dealer Opsby Lauren LawrenceJuly 15, 2026

Dealer Debrief: Defection Data & EV Updates

In this week's debrief, host Lauren Lawrence discusses how to use defection data to your advantage and the latest on EV sales and charging infrastructure.

Read More →
Two professionals shake hands while exchanging a car key fob beside a vehicle, symbolizing a vehicle sale, lease agreement, or dealership transaction.
SponsoredJuly 8, 2026

How Defection Data is Bridging the Dealership Conversion Gap

Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.

Read More →
Auto Dealer Today, Dealer Debrief, 07/02/2026 with Lauren Lawrence
Dealer Opsby Lauren LawrenceJuly 2, 2026

Dealer Debrief: Where are you losing customers?

In this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.

Read More →
Ad Loading...
Auto Dealer Today, Dealer Debrief, 06/25/2026, with Lauren Lawrence
Dealer Opsby Lauren LawrenceJune 26, 2026

Dealer Debrief: Improving Your Inventory Management

In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.

Read More →
group of people standing in a circle holding puzzle pieces together
Dealer OpsJune 1, 2026

Ladies and Gentlemen, This Is a Dealership: Why the Fundamentals Still Decide Who Wins

A teaching moment by a legendary football coach happens to apply perfectly in the auto retail space. Learn what it is and how to use it to your store’s advantage.

Read More →
Cover image for a BOK Financial report titled “Timing the market: How avoiding volatility entirely can hurt long-term reinsurance program performance.” The image shows several road construction barricades with flashing amber warning lights lined up in a nighttime work zone. Beneath the image, red text explains that avoiding volatility can mean falling behind inflation and missing market rebounds that drive long-term surplus growth. The BOK Financial logo appears at the bottom right.
SponsoredMay 8, 2026

What Market Timing Mistakes Mean for Your Reinsurance Program

When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.

Read More →
Ad Loading...
two cars on a billboard, No Hidden Fees
ComplianceMay 1, 2026

Dealer Ads and the FTC

The agency has made it clear in recent enforcement actions and warnings, in auto retail and other industries, that advertised prices must include all nonoptional costs to the consumer.

Read More →
Closeup of white car's headlight, front end
Dealer Opsby Hannah MitchellApril 17, 2026

Used Autos Supply Dwindles

The March shopping surge, despite high prices, cut into inventory by the most since the thick of the pandemic, Cox Automotive analysts calculated.

Read More →
hands making protective frame over red car, Risk Reality Check, Be Proactive, Auto Dealer Today logo
Dealer OpsApril 1, 2026

Managing Risk Effectively Through Changing Times

The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.

Read More →
Ad Loading...
Car key, stacks of coins, and a paper car cutout with AutoPayPlus logo, representing auto financing, loan terms, and vehicle affordability trends.
Dealer Opsby StaffMarch 31, 2026

Survey Reveals What Won't Fix What's Breaking Car Sales

AutoPayPlus says extra-long auto loans are trapping consumers and threatening the dealer trade-in cycle, and that the industry is leveraging the wrong tools to combat high MSRPs.

Read More →