Dealer Data Security Spotty
Poll finds that many are unsure of their vulnerabilities, but significant number plan to shore up protections.

Many auto dealers do plan to strengthen their cyber protections, the survey found.
Pexels/Pixabay
Many auto dealers haven’t taken more advanced steps to protect their systems from cyberattacks, and a significant number are unaware of their exposure, according to a recent poll.
The November survey by file-transfer and identity-verification products provider Botdoc found that just about 10% of dealers have data-in-transit protections in place and just 40% provide more than annual employee training, advanced protections the company says are needed in today’s environment. In fact, it said 10% of stores offer no training to help prevent damage.
Last year, many dealerships experienced cyberattacks around the time that CDK Global’s software systems used by dealerships sustained two damaging attacks.
Giving a sense of the scope of vulnerabilities, the survey found that 41% of dealerships are unsure whether their systems have been breached or not, while 19% said they’ve been victims of attacks.
“This uncertainty points to a critical need for improved detection and response capabilities,” Botdoc said in a press release on the survey results.
Many dealers do plan to strengthen their cyber protections, Botdoc said. Its poll found that 20% said they’ll add cloud and ransomware security technologies, and 18% plan to invest in artificial intelligence solutions. Meanwhile, just 10% have data-in-transit products on their shopping lists.
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