auto dealer in black and red logo
MenuMENU
SearchSEARCH

GM Retools Supply Chain to Get Delayed Vehicles to Dealerships

GM retools supply chain to get tens of thousands of vehicles awaiting parts to consumers quickly and ward off future supply chain challenges.

August 11, 2022
GM Retools Supply Chain to Get Delayed Vehicles to Dealerships

GM CFO Paul Jacobson

3 min to read


 

General Motors is retooling its supply chain to get tens of thousands of vehicles awaiting parts to consumers quickly and to protect the company from future economic or supply challenges.

GM CFO Paul Jacobson told attendees at the virtual JP Morgan Auto Conference 2022 that the company is "trying to be very cautious, but not alarming, in terms of what we see as potential headwinds down the road."

The exec admitted the global shortage of chips hit GM harder than expected in the second quarter and caused the automaker to hold back 95,000 new vehicles from delivery until chips arrived to complete their production.

GM’s second quarter earnings came in 39% lower than the same period in 2021 because of these production disruptions, Jacobson said. However, he assured Wall Street in late July that the automaker will complete and deliver the delayed vehicles to dealers by year’s end. 

"We’re leaning in very, very aggressively to get those vehicles to market because the demand is there," Jacobson said. "We need to get them in customers’ hands."

Jacobson noted the automaker expected some vehicles to be built without certain chips but did not anticipate the shortage to be as high as it was and hit the company late in the second quarter.

He reported GM has made "tremendous progress" in getting parts to finish those vehicles, noting the company clearing out 20,000 of the backlog in July. 

GM has prioritized which plants and products will receive chips first, he said. GM also has invested in priority freight, expedited freight and air shipping to keep the production line full, he said.

"There’s a lot of cost pressures in the system that we’ve been dealing with that I think will start to work their way out as we get into 2023, 2024 and if we see an economic slowdown," Jacobson said.

The automaker’s long-term approach will center on designing vehicles that require fewer chip parts and better control over getting the parts it needs.

"We’ve taken the step of reducing the number of chip families by 95% that are going to go into the vehicles," Jacobson said. "By the middle of the decade, we’ll have three chip families and we’ll go all the way down the manufacturing tier to make sure that we’re helping to control the production of the chips and partnering with the chipmakers themselves."

GM CEO Mary Barra told Associated Press a month ago that in the future GM will control chip situation.

The company will acquire chips in bulk through chipmaking partners to keep supply flowing. Vehicles will use fewer chips able to perform multiple tasks to eliminate a need for dozens of chips for each car. 

"The simplification is going to be tremendously beneficial to us as we look to scale and look to get more consistency in the supply chain over the longer term," Jacobson said. "We’ve applied many of those lessons to battery raw materials."

 

More Dealer Ops

Closeup of white car's headlight, front end
Dealer Opsby Hannah MitchellApril 17, 2026

Used Autos Supply Dwindles

The March shopping surge, despite high prices, cut into inventory by the most since the thick of the pandemic, Cox Automotive analysts calculated.

Read More →
hands making protective frame over red car, Risk Reality Check, Be Proactive, Auto Dealer Today logo
DigitalApril 1, 2026

Managing Risk Effectively Through Changing Times

The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.

Read More →
Car key, stacks of coins, and a paper car cutout with AutoPayPlus logo, representing auto financing, loan terms, and vehicle affordability trends.
Dealer Opsby StaffMarch 31, 2026

Survey Reveals What Won't Fix What's Breaking Car Sales

AutoPayPlus says extra-long auto loans are trapping consumers and threatening the dealer trade-in cycle, and that the industry is leveraging the wrong tools to combat high MSRPs.

Read More →
Ad Loading...
Headshots of two male executives
Dealer Opsby StaffMarch 24, 2026

IA American Appoints Two Execs

Senior vice presidents of the company's agent and dealer channels chosen to support general agents and help auto dealers with sales and performance.

Read More →
Dealer Opsby StaffSeptember 8, 2025

Cox Automotive Acquires Inspection Firm

Full ownership of Alliance Inspection Management, or AiM, meant to unlock growth for Manheim inspection capabilities

Read More →
Dealer Opsby StaffAugust 26, 2025

Assurant Expands Partnership With Holman

Extended collaboration delivers training, products and performance development to 30 newly acquired Holman dealerships

Read More →
Ad Loading...
Dealer Opsby Hannah MitchellAugust 26, 2025

Franchises, Throughput Down in First Half

A handful of states see franchise growth through June, while EV sales per store boost overall business in U.S.

Read More →
SalesAugust 25, 2025

How to Build a High-Performance Sales and F&I Team

Performance and profits start with people chosen and led the right way.

Read More →
Dealer Opsby Hannah MitchellAugust 19, 2025

Buy-Sells Up in Q2

Kerrigan metrics show there’s plenty of demand, though many sellers are waiting to pull the trigger.

Read More →
Ad Loading...
Graphic for July 15, 2025 webinar “Driving Directions to Your Secure Auto Destination,” listing vehicle theft, vandalism, insurance losses, and other security risks with a laptop meeting image.
Dealer Opsby StaffAugust 14, 2025

Webinar Gives Driving Directions for Vehicle Security

Free on-demand session shares solutions for securing vehicle storage and parking facilities.

Read More →