Hyundai Dealers Using CDK Hailer Get Lyft Access
A new feature allows U.S. Hyundai dealers who are subscribed to CDK Global’s Hailer service can now offer Lyft rides to service customers.

FOUNTAIN VALLEY, Calif. — In the next several months, Hyundai dealers across the country that subscribe to Hailer service through CDK Global Inc. can give millions of owners easy access to Lyft rides while their vehicles are being serviced, the company announced.
“Hailer provides dealerships with greater efficiencies,” said Mahesh Shah, executive vice president, chief product and technology officer, CDK Global. “We are excited that Hyundai is providing its customers with Lyft convenience at participating dealerships with CDK Drive, while affording its dealers seamless backend integration. We look forward to enabling improved customer experiences through this comprehensive dealer solution.”
Through Hailer, billed as a “first-of-its-kind” application developed by CDK in partnership with Lyft, participating Hyundai dealers that subscribe to Hailer service through CDK can now help eliminate transportation barriers by providing Lyft rides for customers, which can either be offered free of charge or at a cost that can be automatically added to the customer’s service bill for seamless payment at each individual dealership’s discretion, all according to the announcement.
“At Lyft, we’re passionate about providing transportation experiences that enhance customer satisfaction and create a streamlined, more cost-efficient solution for our business partners,” said Gyre Renwick, vice president, Lyft Business, “Hailer has the potential to disrupt and evolve the auto dealership industry, and we’re excited to partner with Hyundai to introduce this solution at scale for participating dealerships across the country.”
More Fixed Ops

The Fixed Ops Blind Spot | Dealer Debrief
Customer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
Read More →
The Fixed Ops Blind Spot
Customer-pay repair orders are profitability drivers for service departments, but many dealerships don't know how much of their business goes to them.
Read More →
ASE Invites Service Centers to Benchmark Performance
ASE Connects is gathering the data for its quarterly service snapshot report, which provides a comparison of service drives across the country.
Read More →
More Cars Recalled in First Half
The six months that kicked off the year saw an extended surge of the number of vehicles recalled, electrical issues leading the way again.
Read More →
California Dealer Group Foundation Partners With ASE
CNCDA Foundation and ASE Connects collaboration is intended to build California's automotive technician workforce.
Read More →
Dealer Debrief: Fixed-Ops Opportunities
In this week's debrief, host Lauren Lawrence discusses maximizing your dealership's profitability with a focus on fixed operations.
Read More →
Dealer Debrief: Technician Apprenticeships
In this week's debrief, host Lauren Lawrence discusses a new grant for service tech apprenticeships and more industry workforce news.
Read More →
ASE Acquires WrenchWay
The auto technician certification nonprofit said the deal expands its role in workforce-development and support for current and future service professionals.
Read More →
TraXtion Introduces TireSpec Website Solution
The company says the offering enables consumers to snap a photo of their tire with a smartphone and receive an instant replacement quote, capturing 90% of tire shoppers who start their shopping online.
Read More →
UVeye Launches Same-Day Vehicle Listings for Car Dealers
New 'Scan to Sold' offering turns the service lane into a website-ready merchandising photo booth designed to help dealerships reduce turnaround time from days to minutes.
Read More →