Jumpstart Releases New Dealer Insights
The latest edition of Jumpstart Automotive Media’s annual Insights Book sheds new light on the evolving car-shopping path.
SAN FRANCISCO — Media, insights and marketing solutions provider Jumpstart Automotive Media has released its seventh annual “Insights Book.” The yearlong analysis examines shopping patterns across Jumpstart’s portfolio of automotive websites and includes more than 25 million in-market shoppers.
Jumpstart’s analysts found that 62% of visitors who entered a dealer website through its homepage viewed a vehicle description page (VDP) within three clicks. Nearly half returned to the homepage to reset search criteria before moving to a VDP to conduct more research. Remarkably, 64% of shoppers who visited a VDP did so by clicking on a list of vehicle rankings.
Libby Murad-Patel, Jumpstart’s vice president of marketing and strategic insights, said the company uses these insights to track how the path to purchase changes in response to new digital pathways and website features.
“We’re paying close attention to how shoppers are moving through the online auto shopping process: how they’re researching on different devices, how content — especially native content — is prompting them to move down the path in different ways, and how we can work with our clients and publishers to create ad experiences that help consumers make vehicle purchase decisions more quickly and efficiently.”
Other notable findings include increased interest in luxury brands (+7%), alternative-fuel vehicles (+13%) and hatchback and wagons (+10%). Trucks (-11%) and sedans (-4%) saw the largest drop-off. Chevrolet (9.7%) and Ford (8.7%) drove the largest share of shopper interest during 2016, while Jaguar (+50%) and Fiat (+45%) saw the largest year-over-year increases.
To download a free copy of Jumpstart’s 2016–’17 Insights Book, click here.
Originally posted on F&I and Showroom
More Digital

Cox Automotive Tool to Streamline Dealership Workflows
The new Navigator offering is designed to work for dealers across the company's technology solutions for time savings and more.
Read More →
DAS Technology Earns Multiple Industry Honors
The company's Power AI Search was recognized for automotive artificial intelligence as .
Read More →
Reduce Fragmentation, Connect Customer Data
Automotive dealerships have the opportunity to reach more consumers by putting their customer data into a unified system, according to a new report.
Read More →
Dealer Debrief: Service Tech Recognition
In this week's debrief, host Lauren Lawrence covers a change to Automotive Service Professionals Month, a dealership acquisition, and a new Lexus rooftop!
Read More →
Dealer Debrief: Manufacturing Meets Demand
In this week's debrief, host Lauren Lawrence covers shifting strategies in the U.S. auto industry and how they reflect the current consumer demand.
Read More →
Trust of Autonomous Cars Not Automatic
A poll of U.S. consumers finds more awareness of the technology but no movement when it comes to relying on it for transportation.
Read More →
Dealer Debrief: New Technician Credential & Vehicles for Change
In this week's debrief, host Lauren Lawrence covers a new ADAS technician credential that is in the works and a partnership between NADA and Vehicles for Change.
Read More →
Dealer Debrief: Dealer's Choice Awards
In this week's debrief, host Lauren Lawrence covers reinsurance, IIHS safety picks, and voting for the 2026 Dealers' Choice Awards.
Read More →
JD Power Launches F&I Performance, ID Verification Tools
The resources are the first two offerings by the company's new Dealer Solutions division, which is being led by auto industry veteran Doug Betts.
Read More →
Advanced Safety Features Make a Difference
GM says research shows such technologies have made real inroads in reducing the rate of U.S. collisions as it aims for crash-free roads.
Read More →