MUSA Now Offering Auto-Decisioning on New and Pre-Owned Leases
With MUSA's auto-decisioning capabilities, dealers can expect callbacks within 30 seconds, according to officials. They say dealers don't have to be leasing experts to get one done with the company.
DALLAS — MUSA Auto Finance today announced the launch of automated decisioning for leases submitted through DealerTrack, RouteOne or its online portal. The finance source specializes in leasing for new and pre-owned vehicles.
According to company officials, the development makes MUSA the first noncaptive, independent auto finance source in the country to pair auto-decisioning with leasing. It also marks the final step toward achieving a completely effortless, fully automated lease for both new and used cars.
“Prior to rolling out auto-decisioning, dealers might wait up to 20 minutes for a callback,” said MUSA Auto Finance CEO Jeff Morgan. “But when you’re dealing with prime customers who already know they’re approved and just want to close the deal, that’s 20 minutes too long. With MUSA auto-decisioning, they’ll get an answer within 30 seconds.”
Morgan added that MUSA’s underwriters have authority to rehash, make credit decisions and customize the callback to help a dealer over the finish line. “Our dealers can forget about waiting on hold,” he said. “A couple of rings and you’ve got a live underwriter on the phone.”
Once the decision has been returned, MUSA auto-populates the lease documents needed to finalize the funding package. As of this month, documents that can be automatically prepopulated for the dealer include the lease contract, credit application, the agreement to provide insurance, vehicle condition report, and funding checklist.
President Richard Frunzi said MUSA completely eliminates or automates many of the challenges associated with the leasing process. He added that his company will lease used vehicles up to seven model years old.
“With the wide variety of vehicles that fit our program, we are converting a lot of customers who were planning to purchase and end up choosing our lease instead,” he said. “We can get them a lower payment and a shorter term so they can trade up sooner and not worry about negative equity. The dealer gets repeat business faster, and the consumer saves money on a nicer vehicle.
“As a dealer, you don’t need to be an expert on leases to get one done with MUSA,” he added. “In fact, dealers who have never done leasing before will find our process surprisingly simple. New or used, economy or luxury, we offer effortless leases for a wide range of vehicles.”
MUSA is now doing business in 29 states, with representatives working in in Alabama, California, Florida, Georgia, Illinois, Missouri, Texas and Washington. The company is also signing up dealers in Arizona, Arkansas, Delaware, Idaho, Indiana, Kansas, Kentucky, Michigan, Minnesota, Mississippi, Montana, Nebraska, New Jersey, New Mexico, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Utah, and Virginia.
MUSA recently secured $175 million in funding capacity through a warehouse facility with Goldman Sachs and a capital investment from Crestline Investors Inc. This funding will enable MUSA to launch its auto leasing program nationwide, as well as implement future enhancements to its online portal, officials said.
For more, visit www.musaautofinance.com and click “Dealers.”
Originally posted on F&I and Showroom
More Dealer Ops

Dealer Debrief: Defection Data & EV Updates
In this week's debrief, host Lauren Lawrence discusses how to use defection data to your advantage and the latest on EV sales and charging infrastructure.
Read More →
How Defection Data is Bridging the Dealership Conversion Gap
Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.
Read More →
Dealer Debrief: Where are you losing customers?
In this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.
Read More →
Dealer Debrief: Improving Your Inventory Management
In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.
Read More →
Ladies and Gentlemen, This Is a Dealership: Why the Fundamentals Still Decide Who Wins
A teaching moment by a legendary football coach happens to apply perfectly in the auto retail space. Learn what it is and how to use it to your store’s advantage.
Read More →
What Market Timing Mistakes Mean for Your Reinsurance Program
When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.
Read More →
Dealer Ads and the FTC
The agency has made it clear in recent enforcement actions and warnings, in auto retail and other industries, that advertised prices must include all nonoptional costs to the consumer.
Read More →
Used Autos Supply Dwindles
The March shopping surge, despite high prices, cut into inventory by the most since the thick of the pandemic, Cox Automotive analysts calculated.
Read More →
Managing Risk Effectively Through Changing Times
The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.
Read More →
Survey Reveals What Won't Fix What's Breaking Car Sales
AutoPayPlus says extra-long auto loans are trapping consumers and threatening the dealer trade-in cycle, and that the industry is leveraging the wrong tools to combat high MSRPs.
Read More →
