myKaarma, Uber for Business Launch Dealer Shuttle Solution
myKaarma has partnered with Uber for Business to offer auto dealers a new way to pick up and drop off service customers.

LONG BEACH, Calif. — myKaarma has integrated with Uber for Business, offering auto dealer service departments a “seamless and efficient” transportation solution designed to increase customer satisfaction and reduce costs, according to a release.
“At myKaarma, it is our mission to optimize as much of the dealer’s process as possible and give back time to service managers, service advisors, and other dealer personnel,” said CEO Ujj Nath. “Our integration with Uber for Business provides dealers with one place to book and track Uber trips for their guests without having to retype their pickup or drop off address. This will have an immediate impact on reducing loaner car days and delayed wait times for transportation and increasing long term customer loyalty.”
Executives said myKaarma’s integration with the Uber Central API allows dealerships to book Uber rides directly through the myKaarma application with a fully integrated lookup and specify pick-up and drop-off locations on behalf of customers. The customer then receives a text message with a secure link for a ride based on their pickup and drop off location.
“Coordinating shuttles and loaners for customers can be an inefficient, time-consuming, and costly undertaking for auto dealers,” said Neal Watterson, global head of guest products at Uber for Business. “The ability to make the entire process seamless is an important step forward for the industry at large — and can make a big difference in increasing customer satisfaction. We’re excited to partner with companies like myKaarma to make access to customer transportation simple and efficient for the automotive sector.”
Read: myKaarma to Debut Fixed Ops Customer-Service Solution at NADA
More Fixed Ops

ASE Acquires WrenchWay
The auto technician certification nonprofit said the deal expands its role in workforce-development and support for current and future service professionals.
Read More →
TraXtion Introduces TireSpec Website Solution
The company says the offering enables consumers to snap a photo of their tire with a smartphone and receive an instant replacement quote, capturing 90% of tire shoppers who start their shopping online.
Read More →
UVeye Launches Same-Day Vehicle Listings for Car Dealers
New 'Scan to Sold' offering turns the service lane into a website-ready merchandising photo booth designed to help dealerships reduce turnaround time from days to minutes.
Read More →
RockED, VINCUE Launch Inventory-Management Industry Certification
Offering for retail automotive dealers and operators is designed to address what the companies say is a lack of standardized and modern thought leadership in vehicle life-cycle management.
Read More →
Survey Shows What Technicians Want
Data gathered by the ASE Training Managers Council shows that service technicians prefer classroom or instructor-led training and hands-on lab work over online or self-led training.
Read More →
Automotive Service Pros Month Shifts to October
ASE is making the change to better align with two other sector observances that take place each year highlighting technicians' key role.
Read More →
Extreme Temps Hinder EV Efficiency
American consumers might be happy to know that their preferred hybrids are slightly less impacted by extreme temperatures than fully electric vehicles, according to a new study.
Read More →
Ban on Air Bag Inflators by Chinese Maker Proposed
NHTSA blames 10 deaths and two serious injuries on what its investigators believe were illegally imported air bag inflators. It’s taking public comments before deciding whether to ban them outright.
Read More →
Fix It Forward Program Helps Man Regain Mobility
Albuquerque consumer who suffered a life-changing injury regains the use of his vehicle after Fiesta Volkswagen's service team shared his story with DOWC Cares.
Read More →
ASE Connects Partners With Worldpac to Build Technician Numbers
The collaboration is intended to help auto dealerships, automakers and after-market shops further develop the technician pipeline.
Read More →