auto dealer in black and red logo
MenuMENU
SearchSEARCH

NIADA Introduces Upgraded CPO Program

New NIADA Certified offers dealers more choices, higher standards, better technology, more ways to satisfy customers.

February 3, 2022
NIADA Introduces Upgraded CPO Program

New NIADA Certified offers dealers more choices, higher standards, better technology, more ways to satisfy customers.

3 min to read


ARLINGTON, Texas – In what is expected to be a record year for certified pre-owned sales, the National Independent Automobile Dealers Association is offering its members a better way to get a piece of the used car industry’s hottest market.

The new, upgraded NIADA Certified program gives independent dealers more choices, higher standards, better technology and more ways to give their customers what they want.

“NIADA Certified has been completely redesigned and expanded to give independent dealers the chance to compete on a level playing field in the most popular and profitable segment of the used vehicle market,” NIADA vice president of member services James Gibson said.

“Our administrators are among the most trusted names in the industry, offering top-of-the-line warranties, marketing, training and service. We’re very proud of the program we’ve put together.”

The new program, available to all NIADA members, includes tighter standards for vehicles to earn the certified designation, but still provides the opportunity for units up to 12 model years old with up to 150,000 miles to qualify for limited coverage in the newly created verified pre-owned category.

For the first time, NIADA Certified includes multiple administrators, adding GWC Warranty, AUL and ProGuard Warranty to previous administrator GSFSGroup to give dealers more options and offer nationwide coverage.

“NIADA is an extremely well respected brand,” GWC vice president of sales operations Jeremy Beck said, “and GWC is, too. Together with the other administrators, we offer an opportunity for consumers to really have confidence in the program, while at the same time building on the NIADA brand and our individual administrator brands.

“It’s a perfect marriage for all of us to get together and offer this program.”

ProGuard Warranty president and chief operating officer Dominic Limongelli agreed.

“This is a perfect collaboration,” he said. “We share a common objective to help independent dealers succeed. NIADA Certified gives them access to best-in-class products, sales training and tools, and that dovetails with ProGuard’s goal of protecting the customer and the dealer’s reputation by providing additional value.”

Another key component of the program is its integration with Carketa, which provides a 200-point digital inspection and condition report for all NIADA Certified vehicles.

Carketa’s system automates the inspection process and generates a digital condition report – with images – that can be automatically added to the dealership’s website, advertising, vehicle detail pages, third-party listings and vehicle history reports.

The report adds credibility and consumer confidence to the NIADA Certified program – and illustrates for the customer why the vehicle is worth the price.

“We build the value proposition by highlighting those items on the digital condition report, on your website, your VDP and on Carfax and AutoCheck,” Carketa CEO Brady Thurgood said. “That fits so well with NIADA’s new CPO program by building that value.

“It’s showing consumers what you’ve done on the car to validate the certified state of that vehicle. You’re showing that it’s held to a higher standard. And that’s the reason for CPO.”

CPO sales set annual records for nine consecutive years before that streak was interrupted by COVID in 2020. Sales rebounded last year to near-record levels, and Cox Automotive is projecting 2022 sales to reach 3.0 million, which would break the current record, set in 2019.

“Customers want certified vehicles and are searching for them,” Gibson said. “NIADA Certified offers independent dealers the tools to give those customers exactly what they’re looking for.

“And there is more to come. NIADA’s program will continue growing and improving, with more innovations coming in the future.”

For more information, visit niada.com/certified-pre-owned.

Originally posted on Agent Entrepreneur

More Fixed Ops

Photo of metal tools on a surface
Fixed Opsby StaffJuly 2, 2026

ASE Acquires WrenchWay

The auto technician certification nonprofit said the deal expands its role in workforce-development and support for current and future service professionals.

Read More →
Photo of tire on white car
Fixed Opsby StaffJune 29, 2026

TraXtion Introduces TireSpec Website Solution

The company says the offering enables consumers to snap a photo of their tire with a smartphone and receive an instant replacement quote, capturing 90% of tire shoppers who start their shopping online.

Read More →
Photo of white SUV in garage with graphic explaining car photo process
Fixed Opsby StaffJune 15, 2026

UVeye Launches Same-Day Vehicle Listings for Car Dealers

New 'Scan to Sold' offering turns the service lane into a website-ready merchandising photo booth designed to help dealerships reduce turnaround time from days to minutes.

Read More →
Ad Loading...
Advertising graphic for RockED and Vincue
Fixed Opsby StaffJune 15, 2026

RockED, VINCUE Launch Inventory-Management Industry Certification

Offering for retail automotive dealers and operators is designed to address what the companies say is a lack of standardized and modern thought leadership in vehicle life-cycle management.

Read More →
Two men do mechanical work on car.
Fixed Opsby Lauren LawrenceJune 12, 2026

Survey Shows What Technicians Want

Data gathered by the ASE Training Managers Council shows that service technicians prefer classroom or instructor-led training and hands-on lab work over online or self-led training.

Read More →
Photo of metal tools lined up in rows on a surface
Fixed Opsby StaffJune 10, 2026

Automotive Service Pros Month Shifts to October

ASE is making the change to better align with two other sector observances that take place each year highlighting technicians' key role.

Read More →
Ad Loading...
white Chevrolet Equinox being temperature tested
Fixed Opsby Lauren LawrenceMay 1, 2026

Extreme Temps Hinder EV Efficiency

American consumers might be happy to know that their preferred hybrids are slightly less impacted by extreme temperatures than fully electric vehicles, according to a new study.

Read More →
Photo of "airbag" term on car dashboard
Fixed Opsby Hannah MitchellApril 6, 2026

Ban on Air Bag Inflators by Chinese Maker Proposed

NHTSA blames 10 deaths and two serious injuries on what its investigators believe were illegally imported air bag inflators. It’s taking public comments before deciding whether to ban them outright.

Read More →
Graphic showing “Fix It Forward Winner” with a white SUV, open hood, and tools, representing a program that provides vehicle repairs to those in need.
Fixed Opsby StaffMarch 27, 2026

Fix It Forward Program Helps Man Regain Mobility

Albuquerque consumer who suffered a life-changing injury regains the use of his vehicle after Fiesta Volkswagen's service team shared his story with DOWC Cares.

Read More →
Ad Loading...
Graphic announcing partnership between ASE Connects and Worldpac to support technician pipeline development and strengthen connections between industry and education programs.
Fixed Opsby StaffMarch 23, 2026

ASE Connects Partners With Worldpac to Build Technician Numbers

The collaboration is intended to help auto dealerships, automakers and after-market shops further develop the technician pipeline.

Read More →