auto dealer in black and red logo
MenuMENU
SearchSEARCH

Reynolds, Carfax Collaborate for Dealerships, Consumers

They say offering saves dealerships time and manual effort while providing transparency for customers.

January 24, 2024
Reynolds, Carfax Collaborate for Dealerships, Consumers

Reynolds and Reynolds President Chris Walsh

IMAGE: Reynolds and Reynolds

2 min to read


The Reynolds and Reynolds Co. and Carfax have collaborated to simplify automobile dealerships’ integration with Carfax, a move they say enhances consumer confidence.

Through the Reynolds Certified Interface program, dealerships that opt into Carfax Car Care will have service records added to the vehicle history report. The companies say the process saves dealerships significant time and effort while benefiting consumers. With 450 million Carfax Vehicle History Reports viewed annually, the records promote participating dealers’ service lanes. In addition, consumers rely on Carfax Reports to track their service and show their vehicles have been well-maintained when it’s time to sell.

“The ability for dealerships to use data effectively is paramount to finding ways to improve productivity throughout the store,” said Reynolds President Chris Walsh. “Removing the task of manually uploading service vehicle and repair order information opens up more time for employees to focus on more profitable endeavors.”

The integration provides consumers with meaningful information about a vehicle they’re considering buying. Not only will they have a history of maintenance and repairs for the vehicle, but in many cases, will know where that work was done. By using the Carfax Car Care program, consumers can track their vehicle’s service history and get alerts when service is needed, pointing them back to the dealership.

“This arrangement between CARFAX and Reynolds & Reynolds is a win-win for dealers like me,” said Jason Thoenen, sales manager at Lambert Buick GMC in Cuyahoga Falls, Ohio. “Consumers win because well-documented service makes their car worth more over the long haul, and my team wins by saving valuable time.”

Transparency about the history of a used vehicle is key to ensuring a satisfied buyer. Now, Reynolds customers can promote their services and provide a better experience, without sacrificing productivity.

More Fixed Ops

Photo of metal tools on a surface
Fixed Opsby StaffJuly 2, 2026

ASE Acquires WrenchWay

The auto technician certification nonprofit said the deal expands its role in workforce-development and support for current and future service professionals.

Read More →
Photo of tire on white car
Fixed Opsby StaffJune 29, 2026

TraXtion Introduces TireSpec Website Solution

The company says the offering enables consumers to snap a photo of their tire with a smartphone and receive an instant replacement quote, capturing 90% of tire shoppers who start their shopping online.

Read More →
Photo of white SUV in garage with graphic explaining car photo process
Fixed Opsby StaffJune 15, 2026

UVeye Launches Same-Day Vehicle Listings for Car Dealers

New 'Scan to Sold' offering turns the service lane into a website-ready merchandising photo booth designed to help dealerships reduce turnaround time from days to minutes.

Read More →
Ad Loading...
Advertising graphic for RockED and Vincue
Fixed Opsby StaffJune 15, 2026

RockED, VINCUE Launch Inventory-Management Industry Certification

Offering for retail automotive dealers and operators is designed to address what the companies say is a lack of standardized and modern thought leadership in vehicle life-cycle management.

Read More →
Two men do mechanical work on car.
Fixed Opsby Lauren LawrenceJune 12, 2026

Survey Shows What Technicians Want

Data gathered by the ASE Training Managers Council shows that service technicians prefer classroom or instructor-led training and hands-on lab work over online or self-led training.

Read More →
Photo of metal tools lined up in rows on a surface
Fixed Opsby StaffJune 10, 2026

Automotive Service Pros Month Shifts to October

ASE is making the change to better align with two other sector observances that take place each year highlighting technicians' key role.

Read More →
Ad Loading...
white Chevrolet Equinox being temperature tested
Fixed Opsby Lauren LawrenceMay 1, 2026

Extreme Temps Hinder EV Efficiency

American consumers might be happy to know that their preferred hybrids are slightly less impacted by extreme temperatures than fully electric vehicles, according to a new study.

Read More →
Photo of "airbag" term on car dashboard
Fixed Opsby Hannah MitchellApril 6, 2026

Ban on Air Bag Inflators by Chinese Maker Proposed

NHTSA blames 10 deaths and two serious injuries on what its investigators believe were illegally imported air bag inflators. It’s taking public comments before deciding whether to ban them outright.

Read More →
Graphic showing “Fix It Forward Winner” with a white SUV, open hood, and tools, representing a program that provides vehicle repairs to those in need.
Fixed Opsby StaffMarch 27, 2026

Fix It Forward Program Helps Man Regain Mobility

Albuquerque consumer who suffered a life-changing injury regains the use of his vehicle after Fiesta Volkswagen's service team shared his story with DOWC Cares.

Read More →
Ad Loading...
Graphic announcing partnership between ASE Connects and Worldpac to support technician pipeline development and strengthen connections between industry and education programs.
Fixed Opsby StaffMarch 23, 2026

ASE Connects Partners With Worldpac to Build Technician Numbers

The collaboration is intended to help auto dealerships, automakers and after-market shops further develop the technician pipeline.

Read More →