Sedgwick Grows Automotive Claims Solutions with Two Strategic Acquisitions
Automotive Damage Appraisers of the Southwest and Metro Appraisal join Sedgwick, expand national reach of auto claims services.

Automotive Damage Appraisers of the Southwest and Metro Appraisal join Sedgwick, expand national reach of auto claims services.
MEMPHIS, Tenn. – Sedgwick, a leading global provider of technology–enabled risk, benefits and integrated business solutions, announced that it has acquired regional automotive appraisal companies Automotive Damage Appraisers of the Southwest (ADASW) and Metro Appraisal.
These strategic acquisitions expand the reach and scale of Sedgwick's growing auto claims division in the U.S. as the company continues to invest in building premier, end-to-end solutions for clients. Colleagues from both companies are now part of Sedgwick's auto appraisal division.
"We are excited to announce these strategic acquisitions and expand our solutions and footprint in the auto appraisal space," said Chris Bakes, Sedgwick managing director for auto appraisals. "Adding ADASW and Metro to the Sedgwick family enhances our coast-to-coast auto solutions team and reflects our commitment to providing comprehensive, tech-driven claims solutions for our clients."
ADASW is a regional independent appraiser of damaged cars, heavy equipment and other vehicles. Founded in 1952, ADASW's strong presence in Colorado, New Mexico and Texas expands Sedgwick's auto claim offerings in the Southwest.
"This partnership is a natural next step for the ADASW team; our long history serving customers in the Southwest region is well matched with Sedgwick's global history in insurance claims," said Barry Porter, president of ADASW. "We are thrilled to strengthen our combined network in the American Southwest and to become a part of the renowned Sedgwick organization."
Metro Appraisal is the largest provider of independent auto appraisals in the state of Florida. Founded in 1988 and based in the Tampa area, Metro and its team of more than 20 independent appraisers across Florida conduct approximately 50,000 damage appraisals each year.
"The Florida appraisal market is host to a wide range of vehicle claims types, stemming from our unpredictable and extreme weather and the high demand for construction," said Scott Eskine, president of Metro Appraisal. "Our regional expertise, paired with Sedgwick's national network of excellence in the claims space, will be the start of an exciting new chapter for the Metro team."
Sedgwick expanded into the auto appraisal space in 2020 with the acquisition of Nationwide Appraisals. Today, Sedgwick is the U.S. leader in high quality auto and heavy equipment appraisal solutions, with cutting-edge technology and a coast-to-coast network of more than 1,000 independent appraisers.
More about Sedgwick's auto appraisals solutions and services can be found at sedgwick.com/autoappraisals.
More Dealer Ops

How Defection Data is Bridging the Dealership Conversion Gap
Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.
Read More →
Dealer Debrief: Where are you losing customers?
In this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.
Read More →
Dealer Debrief: Improving Your Inventory Management
In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.
Read More →
Ladies and Gentlemen, This Is a Dealership: Why the Fundamentals Still Decide Who Wins
A teaching moment by a legendary football coach happens to apply perfectly in the auto retail space. Learn what it is and how to use it to your store’s advantage.
Read More →
What Market Timing Mistakes Mean for Your Reinsurance Program
When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.
Read More →
Dealer Ads and the FTC
The agency has made it clear in recent enforcement actions and warnings, in auto retail and other industries, that advertised prices must include all nonoptional costs to the consumer.
Read More →
Used Autos Supply Dwindles
The March shopping surge, despite high prices, cut into inventory by the most since the thick of the pandemic, Cox Automotive analysts calculated.
Read More →
Managing Risk Effectively Through Changing Times
The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.
Read More →
Survey Reveals What Won't Fix What's Breaking Car Sales
AutoPayPlus says extra-long auto loans are trapping consumers and threatening the dealer trade-in cycle, and that the industry is leveraging the wrong tools to combat high MSRPs.
Read More →
IA American Appoints Two Execs
Senior vice presidents of the company's agent and dealer channels chosen to support general agents and help auto dealers with sales and performance.
Read More →
