auto dealer in black and red logo
MenuMENU
SearchSEARCH

Service Drive Business Brisk

January volume and revenue up over December despite rough winter.

February 21, 2024
Service Drive Business Brisk

Service revenue alone rose 3.3% month-over-month. That’s up about 40% over the prepandemic level due largely to inflation.

IMAGE: Pexels/Andrea Piacquadio

1 min to read


Dealership service business ticked up in January, and revenue rose year-over-year though volume was off from a year earlier.

The month-over-month volume increase was about 3% but down a little over 1% year-over-year to an index reading of 82.4, Cox Automotive said.

The monthly uptick happened despite a harsh winter, Director of Product Consulting Skyler Chadwick pointed out.

“This is good news for dealership service departments as they continue to drive significant profit through fixed operations.”

Meanwhile, revenue alone rose 3.3% month-over-month and 4.3% year-over-year for a repair order index reading of 137.7. That’s up about 40% over the prepandemic level due largely to inflation, Cox said.

DIG DEEPER: Vehicle Dependability Wanes

More Fixed Ops

Photo of "airbag" term on car dashboard
Fixed Opsby Hannah MitchellApril 6, 2026

Ban on Air Bag Inflators by Chinese Maker Proposed

NHTSA blames 10 deaths and two serious injuries on what its investigators believe were illegally imported air bag inflators. It’s taking public comments before deciding whether to ban them outright.

Read More →
Graphic showing “Fix It Forward Winner” with a white SUV, open hood, and tools, representing a program that provides vehicle repairs to those in need.
Fixed Opsby StaffMarch 27, 2026

Fix It Forward Program Helps Man Regain Mobility

Albuquerque consumer who suffered a life-changing injury regains the use of his vehicle after Fiesta Volkswagen's service team shared his story with DOWC Cares.

Read More →
Graphic announcing partnership between ASE Connects and Worldpac to support technician pipeline development and strengthen connections between industry and education programs.
Fixed Opsby StaffMarch 23, 2026

ASE Connects Partners With Worldpac to Build Technician Numbers

The collaboration is intended to help auto dealerships, automakers and after-market shops further develop the technician pipeline.

Read More →
Ad Loading...
Photo of Michelin tire on Mercedes car
Fixed Opsby Hannah MitchellMarch 19, 2026

Not as Tickled With Tires

U.S. consumers are finding less satisfaction with the rubber that meets their roads, though their loyalty to tire brands has lately inched up.

Read More →
Fixed Opsby Hannah MitchellFebruary 20, 2026

Auto Recalls Sank Last Year

2025 Sedgwick data indicate that the number of vehicles affected fell to its lowest point in more than a decade.

Read More →
Technician writing on a clipboard in front of a vehicle wheel with ASE Certified logo displayed on the right side.
Fixed Opsby StaffFebruary 18, 2026

ASE Winter Registration Now Open

The deadline to register for the industry standard certification testing is March 31.

Read More →
Ad Loading...
Fixed Opsby Lauren LawrenceNovember 18, 2025

U.S. Drivers Overdue for Major Services

Data shows dealers have ample opportunity ahead of the holiday travel season.

Read More →
Industryby StaffNovember 11, 2025

Auto Dealers Losing Service Customers

Study finds that though overall service drive revenue is up, loyalty is eroding

Read More →
Fixed Opsby Hannah MitchellNovember 4, 2025

Jeeps Can Catch Fire

Hundreds of thousands recalled, some for second time, to address battery flaw

Read More →
Ad Loading...
Fixed Opsby Hannah MitchellOctober 24, 2025

Ford Doubles Down on Backup Cameras

Automaker, in the middle of a big recall over the devices, offers 15-year warranty

Read More →