Used Vehicle Internet Leads
There was no one new in this neighborhood, but there were a few address changes. After missing the top spot for the last two years, eBay Motors reclaimed the
Used Vehicle Internet Lead Provider
There was no one new in this neighborhood, but there were a few address changes. After missing the top spot for the last two years, eBay Motors reclaimed the Diamond Award. As dealers all know, eBay Motors does not directly sell leads, instead their business model is about listing vehicles for sale by auction, but the effect is that dealers generate a large number of highly qualified leads from this process. Dealers do pay for the service even if they do not pay a direct fee per lead.
The race for Platinum and Gold was a close one, but cars.com was able to hang on by one-tenth of a point to win the Platinum Award—earning the company Double Platinum status in this category. AutoTrader.com claimed the Gold Award after finishing in fourth place last year.
Although the classifieds site Craigslist was initially presented as an option, and many dealers are finding success with it, it was removed from the final DCA standings. It was determined that its status as a free listing service made it an unfair comparison to the other providers and would distort the data regarding overall value for dollars spent.
Company | Award | Score |
eBay Motors | Diamond | 97.6 |
cars.com | Platinum | 91.2 |
AutoTrader.com | Gold | 91.1 |
Group Average | 90.9 | |
Vol. 6, Issue 4
More Dealer Ops

Ladies and Gentlemen, This Is a Dealership: Why the Fundamentals Still Decide Who Wins
A teaching moment by a legendary football coach happens to apply perfectly in the auto retail space. Learn what it is and how to use it to your store’s advantage.
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What Market Timing Mistakes Mean for Your Reinsurance Program
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
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Dealer Ads and the FTC
The agency has made it clear in recent enforcement actions and warnings, in auto retail and other industries, that advertised prices must include all nonoptional costs to the consumer.
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Used Autos Supply Dwindles
The March shopping surge, despite high prices, cut into inventory by the most since the thick of the pandemic, Cox Automotive analysts calculated.
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Managing Risk Effectively Through Changing Times
The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.
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Survey Reveals What Won't Fix What's Breaking Car Sales
AutoPayPlus says extra-long auto loans are trapping consumers and threatening the dealer trade-in cycle, and that the industry is leveraging the wrong tools to combat high MSRPs.
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IA American Appoints Two Execs
Senior vice presidents of the company's agent and dealer channels chosen to support general agents and help auto dealers with sales and performance.
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Cox Automotive Acquires Inspection Firm
Full ownership of Alliance Inspection Management, or AiM, meant to unlock growth for Manheim inspection capabilities
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Assurant Expands Partnership With Holman
Extended collaboration delivers training, products and performance development to 30 newly acquired Holman dealerships
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Franchises, Throughput Down in First Half
A handful of states see franchise growth through June, while EV sales per store boost overall business in U.S.
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