VW AG Financial Services Eyes Earnings Drop
Market normalization as supply crunches ease will reduce the division’s profits.

A normalized used-car market will cause profits of VW's financial arm to fall.
Andrea Piacquadio
Volkswagen AG's financial-services division predicts a substantial drop-off in annual profit as the semiconductor chip and other component shortages ease and normalize the used-car market.
VW’s financial arm expects 2023 earnings to be significantly lower than last year's.
The division reports operating profit slipped to $6 billion. Shortages of chips and other disruptions to supply chains and logistics constrained auto manufacturers' pandemic recovery efforts, it reported, which drove up prices for new and used vehicles.
Elevated residual values helped in-house lending units that carmakers and their dealers use for consumers to finance car purchases and leases. But their earnings are forecasted to fall off this year.
"2022 was once again an exceptional financial year strongly affected by special factors," said Volkswagen Financial Services CFO Frank Fiedler in a press release. "It can be anticipated that a repeat of such a result will not be possible in the short term."
More Dealer Ops

Dealer Debrief: Defection Data & EV Updates
In this week's debrief, host Lauren Lawrence discusses how to use defection data to your advantage and the latest on EV sales and charging infrastructure.
Read More →
How Defection Data is Bridging the Dealership Conversion Gap
Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.
Read More →
Dealer Debrief: Where are you losing customers?
In this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.
Read More →
Dealer Debrief: Improving Your Inventory Management
In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.
Read More →
Ladies and Gentlemen, This Is a Dealership: Why the Fundamentals Still Decide Who Wins
A teaching moment by a legendary football coach happens to apply perfectly in the auto retail space. Learn what it is and how to use it to your store’s advantage.
Read More →
What Market Timing Mistakes Mean for Your Reinsurance Program
When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.
Read More →
Dealer Ads and the FTC
The agency has made it clear in recent enforcement actions and warnings, in auto retail and other industries, that advertised prices must include all nonoptional costs to the consumer.
Read More →
Used Autos Supply Dwindles
The March shopping surge, despite high prices, cut into inventory by the most since the thick of the pandemic, Cox Automotive analysts calculated.
Read More →
Managing Risk Effectively Through Changing Times
The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.
Read More →
Survey Reveals What Won't Fix What's Breaking Car Sales
AutoPayPlus says extra-long auto loans are trapping consumers and threatening the dealer trade-in cycle, and that the industry is leveraging the wrong tools to combat high MSRPs.
Read More →
