Zurich Lets Agents Sell F&I Products
Zurich now permits agents to sell its finance and insurance products, representing a big change for the provider.

Creative Commons
Zurich now permits agents to sell its finance and insurance products, representing a big change for the provider, reported Vince Santivasi, Zurich North America head of direct markets.
For more than 50 years, Zurich has sold vehicle protection products directly to dealerships. This will continue; Zurich has just added an agency channel, according to Marie Knight, Zurich North America head of strategic services for direct markets and programs.
The company plans to grow its direct sales force as well and will add positions again this year.
"We remain steadfastly committed to our robust national sales force," Santivasi said in a statement.
Zurich moved to the agency concept, Santivasi said in an interview with Automotive News, because some dealerships' relationships with agents are too strong for Zurich pitch its products directly.
Zurich’s F&I Agency work began in January under Todd Kaminski, Zurich head of business development.
The move comes at a time when there is significant buy-sell activity among agents and dealerships. Agency consolidation often involves F&I providers buying up agents rather than agencies buying each other, according to industry analyst Gina Cocking, CEO of Colonnade Advisors.
However, Zurich hasn't adopted this acquisition strategy, according to Santivasi.
He says Zurich is in "total growth mode" but wanted to collaborate with agents rather than buy them.
Santivasi said the company's agent hunt was nationwide but indicated the insurer would be selective and look for agencies that were a good fit.
More Fixed Ops

The Fixed Ops Blind Spot | Dealer Debrief
Customer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
Read More →
The Fixed Ops Blind Spot
Customer-pay repair orders are profitability drivers for service departments, but many dealerships don't know how much of their business goes to them.
Read More →
ASE Invites Service Centers to Benchmark Performance
ASE Connects is gathering the data for its quarterly service snapshot report, which provides a comparison of service drives across the country.
Read More →
More Cars Recalled in First Half
The six months that kicked off the year saw an extended surge of the number of vehicles recalled, electrical issues leading the way again.
Read More →
California Dealer Group Foundation Partners With ASE
CNCDA Foundation and ASE Connects collaboration is intended to build California's automotive technician workforce.
Read More →
Dealer Debrief: Fixed-Ops Opportunities
In this week's debrief, host Lauren Lawrence discusses maximizing your dealership's profitability with a focus on fixed operations.
Read More →
Dealer Debrief: Technician Apprenticeships
In this week's debrief, host Lauren Lawrence discusses a new grant for service tech apprenticeships and more industry workforce news.
Read More →
ASE Acquires WrenchWay
The auto technician certification nonprofit said the deal expands its role in workforce-development and support for current and future service professionals.
Read More →
TraXtion Introduces TireSpec Website Solution
The company says the offering enables consumers to snap a photo of their tire with a smartphone and receive an instant replacement quote, capturing 90% of tire shoppers who start their shopping online.
Read More →
UVeye Launches Same-Day Vehicle Listings for Car Dealers
New 'Scan to Sold' offering turns the service lane into a website-ready merchandising photo booth designed to help dealerships reduce turnaround time from days to minutes.
Read More →