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MMNA’s Customer Experience Award was created in 2020 to recognize the dealer partner with the highest-combined sales and customer-satisfaction scores.
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Penske Automotive Group first quarter net income sored from $183.1 million year over year to $369.5 million.
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Most categories of dealership service and parts businesses have recovered from COVID-19 shutdowns, especially customer-pay work.
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General Motors has requested its suppliers to sign a pledge of carbon neutrality and commit to social responsibility programs and sustainable procurement practices.
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The ongoing microchip supply shortage has caused automakers to trim 87,500 more vehicles from their production forecasts, reports AutoForecast Solutions.
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"Safety Recalls: State of the Retail Industry" details threats, opportunities for how automotive retailers handle vehicle safety recall management.
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The consistency of new vehicle inventory levels over the last six months suggests that the industry is readjusting to a ‘new normal’ level of inventory while increasing vehicle prices indicate low inventory levels continue to generate strong gross for dealers and profit for OEMs.
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Cox Automotive has been researching the car-buying process for 12 years and, with the release of this new study, is diving into the financing aspect of the car buying process for the first time.
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The powersports market experienced record growth during 2021, with the industry expected to grow to nearly $50 Billion by 2027.
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The big picture has not changed much from last month to now; overall prices are increasing, but by much smaller amounts than we have seen since the pandemic began a little over two years ago.
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