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Dealer Opsby StaffJuly 1, 2019

NAC: Industry Trends Drove Service Contract Refresh

Vehicles and transportation options are changing, National Auto Care executives say, and F&I products must evolve to keep up.

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Digitalby StaffJuly 1, 2019

fusionZONE Expansion Spurs Move to New HQ

fusionZONE Automotive has opened a new headquarters in Lakeland, Fla., consolidating operations and making room for new acquisitions and additional personnel.

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Digitalby StaffJuly 1, 2019

Audi of America Certifies Darwin Automotive

Audi has become the fifth major manufacturer to certify Darwin’s digital retailing and omnichannel solutions for dealer co-op funding.

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Trainingby StaffJune 28, 2019

Study: Top Sales Performers Are Active Listeners

A new Marchex study of 6,200 dealership sales conversations by Marchex finds the top 25% of performers listened actively, asked engaging questions, offered contact information, requested names, and were unfailingly polite.

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Awardsby StaffJune 27, 2019

Portfolio Wins 12th Straight Dealers’ Choice Award

Auto dealers ranked Portfolio first in the Service Contract Reinsurance category in this year’s DCAs, the company’s 12th consecutive top three ranking.

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Dealer Opsby StaffJune 27, 2019

IHS: Average Age of U.S. Vehicles Continues to Rise

The average age of America’s registered cars and light trucks has risen again, to 11.8 years, according to the latest report from IHS Markit.

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Awardsby StaffJune 27, 2019

StoneEagle F&I Tops F&I Technology Category in 2019 DCAs

StoneEagle F&I won the first-place Diamond award for F&I Technology in the 15th annual Dealers’ Choice Awards.

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Dealer Opsby StaffJune 27, 2019

Lease Prices Fluctuate for Nissan, Others

Wantalease.com reports changes to lease prices for a range of small, mid-size, and luxury SUVs, led by a 14% increase for the Nissan Pathfinder, as well as some Chevrolet, Cadillac, and Infiniti products.

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Trainingby StaffJune 27, 2019

Assurant Expands Dealership Career Development Program

The Assurant Performance Institute’s new Financial Service Manager courses are designed to improve overall dealership production while elevating top F&I performers.

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Fixed Opsby StaffJune 26, 2019

Hyundai Dealers Using CDK Hailer Get Lyft Access

A new feature allows U.S. Hyundai dealers who are subscribed to CDK Global’s Hailer service can now offer Lyft rides to service customers.

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