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Articlesby StaffFebruary 24, 2024

Return to the Fundamentals

Basic approaches to sales will drive success in 2024, say F&I experts.

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ArticlesJanuary 29, 2024

Less Is More

Customers just want the facts, so elaboration is best left off the desk.

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ArticlesDecember 20, 2023

Bringing Value to Every Interaction

A roadmap for engaging stakeholders in ways that leave them feeling served.

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ArticlesDecember 20, 2023

Setting the Stage to Influence

Small tweaks to your approach can transform a customer from resistant to receptive.

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Articlesby Tim BaileyDecember 20, 2023

Enable Sales Staff to Present F&I Earlier in Process

Building a cooperative culture and avoiding isolating important business segments will boost sales.

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ArticlesOctober 17, 2023

Better Questions Get Better Responses

Your approach and timing with customers can make all the difference.

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ArticlesApril 14, 2023

Are You Ready for Digital F&I Sales?

It’s time for your F&I products to join the digital narrative.

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Articlesby Hannah MitchellApril 14, 2023

F&I's Future Is Now

Experts say that side of the business must adapt to a process forever changed by the Covid era.

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Articlesby Rick McCormickMay 30, 2018

One Giant Leap for F&I

Top trainer says it’s time for F&I professionals — particularly the vets — to let go of the past and embrace the changes facing automotive finance and protection products.

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NewsMarch 20, 2017

AUL Corp. Releases 2017 F&I Training Schedule

The warranty and vehicle service contract provider released its 2017 F&I training schedule, which includes a three-day live course that will cover compliance, objecting handing, sales-to-F&I turnovers, and menu selling. It will be led by Kirk Manzo, director of global training for Assurant’s Vehicle Protection Services group.

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